Norwich, eng Health & Medicine

Very helpful

The actual surgery was ok but after care poor, women on reception rude and uninterested. Not friendly at all !

Staff are friendly and informative, they have despite anything, shown me respect, understanding and been an amazing support

The staff here are the rudest people I've ever met. Unfortunately I have to visit this place regularly for work. Prescriptions are never ready to collect on time, never a ... more

I would avoid this pharmacy at all costs. Im honestly surprised at the good reviews. - Very poor customer service. The staff that serve you just arent pleasant. - Poor co ... more

Being a very anxious and nervous patient, I cannot thank Taruna sufficiently for her professionalism and care over the last four months. I would recommend anyone who need ... more

This an amazing dental practice, with incredible staff. I feel so lucky that our family are registered here and are looked after so well. Thank you!

Prescription always late. Empty shelves and nobody will answer the phone. Too busy training student pharmacists to bother about serving customers.

Superb GP and a sad loss for Roundwell Medical Practice. You will be missed.

Agree with the sentiments below about the parking fines being outrageous. I parked there at 8pm on a Sunday, the chemist was clearly closed and I dashed across the road t ... more

Reception is exceptional, very helpful and friendly. I have been seen very quickly at this doctors surgery and received the correct treatments without having to wait unt ... more

Excellent treatment

Utterly useless!!! On every occasion waiting ages to collect prescription. Now since new ownership have to wait even longer as prescription made while you wait. Go to ano ... more

Shocking service, I paid for tracked 24 delivery as I need the medication. The parcel was delivered to the wrong address and the company will not refund me or send a repl ... more

06.07.2022 Large GP surgery which combines as a Health centre. Some Health visitors are based here (have their own reception desk and waiting area.

Staff are awful ..A lot of agency staff .. Look at their website they always have vacancies which is a warning sign ..

Had to cancell due to covid we asked for a refund and still no reply shocking .. We have now had to pay to take him to the country courts But yet again still no reply to ... more

Staff and service is excellent however need more staff as wait time is horrendous. Took our 1 year old and only one parent allow in. Fair enough I waited outside. After b ... more

Had my covid vaccine here. Staff were polite and you were offered a drink for your 15 min after jab wait.

The sign on the door and the website said it should have been open, but it was closed over 30 mins early

Not very friendly staff, no smiles no conversation

Unbelievable !!! 6 mins late as beyond my control so ran to the dentists whilst calling them. Was on hold for the whole 15 mins telling me I was number 1 in the queue !! ... more

I have plenty to say about this surgery. Both my little girls were poorly one is 3 one is 7 months was sent to walk in. Had to wait a month for an appointment for myself. ... more

Worst experience and service. Receptionists are next to useless. Causing lots of stress for my pregnant wife. Wish we could move to a practice which cares.

3 times I have followed instructions and contacted via the website 3 times I have received an acknowledgement and 3 times nobody has rung me back. My meds have run out (t ... more

Amy prescription team, fantastic communication and listening skills impeccable and she knows her role well. Thank you Amy for helping me organise medication. My mind is a ... more

Not often using a GP help luckily, but when I do need some help every time I'm putt off by unpleasant and rude receptionist lady, and when I manage to actually get appoin ... more

Tactful and professional help with kindness to severely disabled and very anxious patient

It never seems to be open . So a bit annoying if you have any medication that needs to be collected .

The online service isn't working and can not reset. So frustrating.

Staff are friendly and informative, they have despite anything, shown me respect, understanding and been an amazing support

Shame its closing

Small store with a lovely set of regular staff, I recently had a medication review with my doctor and I was expecting my medication to be reduced, I spoke with a member ... more

Its a nightmare never had such bad service it use to be a brilliant friendly chemist .

Randomly closed half the time and the other half they never have my prescription in stock. Its a massive headache to get anything from this branch.

Friendly and capable staff... when there are any at all! Often has no pharmacist and closes without notice. Definitely a bad choice to have electronic prescriptions sent ... more

Need to change opening times on site as states closes at 6.30 and have gone there at just before 6 and was closed. Door says 6 but doesn't help when you check site and no ... more

For the most part, the service has been mostly pitiful with condescending dentists offering unreliable work with the exception of the single, most recent full-time dentis ... more

Fantastic dentist! We have lived in Costessey for over 35 years and Niyi is the best dentist we've had. Brilliant painless treatment and lots of patience! Excellent staff ... more

Slow service for medication including antibiotics. Often a long queue of customers who have also been waiting a while. On multiple occasions items have not been in stock ... more

I wouldn't use these as they are nothing bot trouble they cannot even get your meds delivered on time we are supposed to have our meds delivered on a monday AM but they ... more

Used to be so good , so sad what it has become

First time visiting as was redirected here from my usual pharmacy. Had to wait in queue which I assume is because they were busy due to all the redirections, staff were f ... more

Have worked here for over 5 years and couldn't imagine working elsewhere. The company has gone from strength to strength and have always supported me whenever I've needed ... more

Dr H G Simper - Helped me immensely during my efforts to give up smoking. One of the medications I was taking had an adverse effect which Dr Simper noticed and quickly ch ... more

Excellent. Very helpful, compassionate and knowledgeable.

Let down after let down fat receptionists ordering Deliveroos instead of telling me my appointment was cancelled, leaving me to sit there waiting!!! Bearing in mind now t ... more

0 stars if I could very slow service avoid