Well Norwich - Aylsham Road

May 1st, 2023

The sign on the door and the website said it should have been open, but it was closed over 30 mins early
Apr 19th, 2023

This pharmacy refused to follow the advice given by 111 and just offered to sell me more of something that already didn't work. They even told me that calling 111 was a waste of time, despite them not following the process themselves
Apr 19th, 2023

My doctor prescribed me a medication with a specific brand as other brands make me serious unwell - I collected my medication from this pharmacy only to find I was given a non-generic medication therefore incorrect medication. I went to the pharmacy the next day to ask if they could give me the correct order only to have the pharmacist arrogantly telling me that it's exactly the same medication and then lie to me saying it didn't state brand on prescription which it did - After pointing out that it does have the brand on the prescription, I was then informed I was given the non-generic medication as they didn't have the correct brand that was on prescription in stock This is disgusting as I was given the wrong medication intentionally without any mention that they do not have the correct medication in stock. Also, the pharmacist argued with me telling me that they are exactly the same medication yet when I informed them the medication has different fillers inside to which the pharmacist agreed They went from saying it's exactly the same to lying to me to acknowledging their mistake but without a single apology to me I deserved an apology after their mistake also their arrogant behavior towards me also the delay and aggravation they caused me. I would avoid this pharmacy at all cost, unprofessional and quite frankly incompetent giving me the wrong medication.
Mar 19th, 2023

Just walked up to the pharmacy and it's closed. Nice one!!
Feb 17th, 2023