Old Palace Medical Practice

Not often using a GP help luckily, but when I do need some help every time I'm putt off by unpleasant and rude receptionist lady, and when I manage to actually get appointment I have go to Bowthorpe GP that is part of same company. what is the point of having local GP and be in catchment area I'm seriously thinking about change GP
Apr 23rd, 2023

I have no words to say what bad experience I've had here.
Mar 15th, 2023

I went to this practice to enquire if they are taking new patients as it's closer to my new address, I'm out of the catchment area for my current one and it then gives me a wider choice of local chemists. I was asked how long I've lived in Norwich and I advised I've been with my current practice for the last seven years. I was then told I should just stay with them. One receptionist made the encounter cold, uncaring and quite frankly they were rude! Needless to stay I'm staying put unless forced to move!
Oct 25th, 2022

I have nothing good to say about this GP. The receptionist are incredibly rude and do not care about you. Ive been taken to A&E with serious penicillin allergy all could have been avoided if my actually GP would have given me the time and day to diagnose me. Even with 111 telling them I need to see a doctor they would hang up the phone on me. Something seriously need to change at this place because its a total disgrace and I would never recommend this place to anyone.Ever. Not if you want to get better.
Sep 29th, 2022

Aug 12th, 2022