England Optician

Always a 1st class service. Very attentive and knowledgeable staff that explain all the processes and options available to you. Highly recommend.

Brilliant value for money and amazing customer service

Thank you Richard for all your help and advice over the phone and email this week! I was concerned and stressed but being able to contact you, even during lockdown, was a ... more

As always, I had a very thorough examination, with the problems clearly explained. The staff at Warminster are polite and friendly and I'm happy with the look and the com ... more

Excellent service at this branch. Recently moved to the area from Brighton where I had been told that they would not even look at my broken frames until I'd had an eye te ... more

Very knowledgeable opticians, no rush. Well stocked.

Great service from knowledgeable staff and the best range of frames to be found. Sales not pushy and very helpful. Would recommend to anyone.

Friendly, professional staff, would thoroughly recommend

Arrogant person in the reception. They broke the glasses and asking to pay a new frame. Extremely poor customer service

Been using this place for 5 years, have my retinopathy done there as well. Never had any problems. Would recommend.

Very helpful local business

My experience was nice, when I went in I was attended to immediately and I was able to get an appointment with the optician. 5 stat experience and I would recommend for a ... more

Brilliant

Was a good service but been waiting nearly 12 weeks for glasses not great especially as they are fully paid for.

Great experience at Hendersons today, the optician was very patient and gave excellent care. The staff are very helpful. Highly recommended

Welcoming. Helpful. Clean and tidy. Polite.

Great service a d helpful staff

Phone the number for the opticians and no one answers, this has been going on for weeks. You then have to either go in person or phone the store who then transfer you. On ... more

My 18 year old daughter had been having her eye tests here for many years & a couple of years ago was told she needed varifocal glasses, which she has been wearing, she p ... more

Very professional good range of products at affordable prices.

Friendly, knowledge. Great with children and happy to help

Visiting Weymouth today and the lens fell out of my glasses, called in and asked if they could help and it was repaired immediately - FANTASTIC service Thank You

Prescription was incorrect and too strong. Frame was too wide and fitted incorrectly. Not a good experience at all. Would not recommend.

Eye test, choosing frames, staff all good. Waiting times could be improved Today though when I went to pick up my glasses, the new glasses cases in store are not suitable ... more

Visited for an eye test, excellent service, very efficient and friendly staff.

Excellent customer care and service. Really good for ortho-k lenses. Life changing!

I have recently attended an appointment at the Bedford Place branch Underwood's and cant recommend them enough, i was looking for an independent practice as i haven't had ... more

If I could rate a 0 rating I would so had to do a 1, avoid this opticians if you want a professional eye test experience. Staff are rude especially to children they have ... more

Helpful staff, can have a bit of a wait but overall good service!

Just picked up my new glasses. Thank you so much for continuing to provide a thoroughly professional and friendly service. Im always greeted by your smiles and you go abo ... more

Outstanding customer service! So patient with our son who is under 5 and has autism. Replaced a broken set so quickly and without question! Would recommend to anyone and ... more

This is no longer owned by Julian Hill!!! Poor explanation of lenses and frames, missold me a pair of frames for my son when I could have had them free or for a fraction ... more

Lovely people very good service very happy

Just like the advert I should of gone to specsavers

Would not recommend to people with bad eyes. Lenses were wrong.. they made news ones and still wrong.. not sure they cut lenses wright, this has happened to me now a coup ... more

Opening times on store window says open at weekend inc 10-4 Sundays, however this is not correct. Closed during the hours most people would want to use their services.

Excellent service as always- Matt my optician offers a really high level of service with a friendly personal touch. Would recommend this opticians every time

There are great

Polite and helpful staff and felt safe visiting during the pandemic as hygiene and distancing was paramount.

Well from getting major eyelid Surjury from Mr Brian Leatherbarrow, to getting all my new eye lense from Mrs Rebecca Rietdyke,the service from start to finish just been a ... more

I have been attending this practice for many years. I have always received very high standards of care delivered by a caring,lovely, very professional and knowledgeable o ... more

Everyone was amazing. Thank you for everything.

Extremely Thorough examination, excellent service and very knowledgeable gentleman.

Great choice of glasses and buying experience. Sharon was friendly and professional and went above and beyond. Would definitely recommend.

Easy to book appointments to suit my needs, really excellent easy to understand feed back from the optician explaining the results of my eye tests, plus the frames I want ... more

Really friendly and helpful.

Outstanding! Informative. Great range of frames. Excellent customer service.

Really friendly and efficient people. Thoroughly recommend this branch. Great experience. :)

Very helpful staff and got an appointment at short notice. Can't fault the service.

Very Good Service