Reading, eng Doctor

I have found my sessions really useful over the last 6 weeks (continuing still). I went in after injuring myself during a run and actually the focus became correcting the ... more

It usually takes up to half an hour to get through regardless of the time of day however I have always got telephone appointment the same day and they will always see yo ... more

I have used this surgery for nearly 40 years. I dont waste their time with menial problems that a chemist can normally sort for me and as a result I have always received ... more

This is an NHS establishment operating at its best from my point of view. I have a huge amount of respect for this place and the people who work there. I am lucky that th ... more

Doctors there just dont care about any issues youre having. While I understand that the NHS has suffered in the past decade or so its no excuse to offer such a poor servi ... more

Highly satisfied with this practice, very helpful and kind receptionist at the front desk and great service by the GPs and nurses, in this 8 years of my visits have had v ... more

An amazing GP. I have never had an issue with them. They have always seen me or my family when needed. Very understanding and professional. Perfect practice.

Saw a lovely nurse today so nice and chatty put me at ease .very professional.

Doctors are all amazing, really helpful and seem to genuinely really care. Receoptionists however are a different story! Most are really helpful but there is a very very ... more

Took a while for the service & tricky to get to

Great first visit, but I've reduced the rating because it took an awful lot of time to get my prescription right...

The phone number is invalid. Did he close down?

This branch surgery is open for normal GP hours but every appointment must start with a telephone consultation. If deemed clinically necessary patients are invited in for ... more

This is an NHS establishment operating at its best from my point of view. I have a huge amount of respect for this place and the people who work there. I am lucky that th ... more

Excellent reception service The staff are very helpfull and friendly nothing is to much trouble

Ive always found them pretty good. Easy to get appointments if you call early enough. Do a mix of in person, telephone and nurse appointments

The surgery have been brilliant with giving us same day appointments for my baby when we have been worried. Both times we have seen Dr Yousuf and both times have been com ... more

Good luck getting to speak with anyone to even book an appointment via either phone or email. If you do get a callback it will ring once and then stop so be quick

Phone lines never start at 8am..

The receptionists have completely lost sight of the fact that the GP is supposed to be a place of care. Twice I've been left dumbfounded by it. They talk down to you and ... more

If I could give zero stars I would. The lady who answered the call doesn't even know how to spell my name. I've been trying to make an appointment face to face for 3 days ... more

Why isnt there an option for 0 stars? The receptionist are soo rude. There is 1 lady who seems older aged and is soo lovely. The rest are absolutely disgusting. My husban ... more

An exceptional surgery.

I have been registered with this surgery for over 15 years and it has gone from very good, bad and then to worse. You call to speak to a doctor and are just given the run ... more

I keep on calling prob hitting 35 -40 mark for calling keeps on saying line busy

I have always had the best here. Doctors, Nurses, attendants are super helpful

Great doctor, listened to my worries and helped me out

Wilderness surgery was great surgery doctors were brilliant dr lubna and receptionists all are very helpful. This brookside group has made it extremely difficult to book ... more

Keeps you waiting for hours before answering any calls. On the 20th Jan I still have been told by one of the receptionists that face to face appointments are still not a ... more

Absolutely useless, no one to speak to, the receptionist is very rude, doesn't speak English, very incompetent, even after a call with 111 who left instructions with Rus ... more

Lovely practice, lovely doctors and nurses and reception staff very helpful. Nurse kindly squeezed me in today. Really do like this practice!

I recently called South Reading Surgery and was put on hold for 20 minutes. When I finally got through to the receptionist, I was met with a grumpy and unhelpful attitude ... more

It does not harm you to try ringing the patient back at least once if they missed your call; especially if they had to wait for 40 mins to arrange just a call back!!! Bas ... more

Myself and my family have had visited both site in last four weeks. We were treated both occasions very good! My friend from army retired officer has resigned with south ... more

Excellent. Would highly recommend

Pathetic service from reception They cancel your appointment. And dont bother to inform you even Avoid!!

Very unprofessional and process oriented rather than patient centric...I was fasting for 12 hours already and came late few minutes after 20 min drive and told me can't ... more