Reading, eng Doctors & Physicians

Ive always found them pretty good. Easy to get appointments if you call early enough. Do a mix of in person, telephone and nurse appointments

The surgery have been brilliant with giving us same day appointments for my baby when we have been worried. Both times we have seen Dr Yousuf and both times have been com ... more

Good luck getting to speak with anyone to even book an appointment via either phone or email. If you do get a callback it will ring once and then stop so be quick

Phone lines never start at 8am..

The receptionists have completely lost sight of the fact that the GP is supposed to be a place of care. Twice I've been left dumbfounded by it. They talk down to you and ... more

If I could give zero stars I would. The lady who answered the call doesn't even know how to spell my name. I've been trying to make an appointment face to face for 3 days ... more

My contact lens prescription changed and the ones they've given me are too strong, so I've got a permanent headache and can't focus. I've been trying to call them all wee ... more

Why isnt there an option for 0 stars? The receptionist are soo rude. There is 1 lady who seems older aged and is soo lovely. The rest are absolutely disgusting. My husban ... more

The outstanding doctor is always ready to help you and understand w what you are looking for for my Doctor in the world

An exceptional surgery.

I have been registered with this surgery for over 15 years and it has gone from very good, bad and then to worse. You call to speak to a doctor and are just given the run ... more

I keep on calling prob hitting 35 -40 mark for calling keeps on saying line busy

I have always had the best here. Doctors, Nurses, attendants are super helpful

Nobody Answered the phone!!!!!!!!!!!!!!!!!! When the GP call you they just hanged up the phone instantly before you have a chance to pick the phone up !

Great doctor, listened to my worries and helped me out

Wilderness surgery was great surgery doctors were brilliant dr lubna and receptionists all are very helpful. This brookside group has made it extremely difficult to book ... more

Keeps you waiting for hours before answering any calls. On the 20th Jan I still have been told by one of the receptionists that face to face appointments are still not a ... more

Absolutely useless, no one to speak to, the receptionist is very rude, doesn't speak English, very incompetent, even after a call with 111 who left instructions with Rus ... more

Lovely practice, lovely doctors and nurses and reception staff very helpful. Nurse kindly squeezed me in today. Really do like this practice!

I recently called South Reading Surgery and was put on hold for 20 minutes. When I finally got through to the receptionist, I was met with a grumpy and unhelpful attitude ... more

It does not harm you to try ringing the patient back at least once if they missed your call; especially if they had to wait for 40 mins to arrange just a call back!!! Bas ... more

Myself and my family have had visited both site in last four weeks. We were treated both occasions very good! My friend from army retired officer has resigned with south ... more

Excellent. Would highly recommend

Pathetic service from reception They cancel your appointment. And dont bother to inform you even Avoid!!

Very unprofessional and process oriented rather than patient centric...I was fasting for 12 hours already and came late few minutes after 20 min drive and told me can't ... more