Reading, eng Health & Medicine

Denise initially, and subsequently with the pharmacist Flavia, gave the kind of customer service that can best be described as extraordinary. Eye contact, a smile and a p ... more

Management at this building are absolutely great but unfortunately there are certain staff that need to be kicked out as they are nothing but deadwood the residents are l ... more

Ive always found them pretty good. Easy to get appointments if you call early enough. Do a mix of in person, telephone and nurse appointments

My mother went to this pharmacy today to pick up a prescription for me and was served by man and then left standing for 30 minutes only to be told, once she approached th ... more

My family & I loved this dentist, gentle , friendly and knew what he was talking about. Taken me years to find a dentist like this !!

Disabled parking and no step entrance. Busy local pharmacy with delivery if needed.

Great practice. Very kind and informative and done a great job with keeping my teeth clean

Very bad service. My husband paid up-front for the whole year and the Gym went under administration. No help or support offered. No other branch is helping either. You ar ... more

Not professional

Super for the kids

They don't have appointments never. I am so disappointed especially when is about small kids.

I am new to NHS system and was not aware how dental appointments work in this country, the black lady in reception was extremely rude and shouted on me because I asked a ... more

Have seen Phil numerous times over the years with different injuries, he has always helped me get back on track, particularly after a shoulder operation where he helped k ... more

This is the worst pharmacy in reading they always dont have medicine in stock., why they open for what?? Highly dont recommend !

Very helpful, friendly staff and quick, efficient service.

Processes at this pharmacy are horrendous, the poor lady trying to serve the huge queue, all on her own, it looks like gor each prescription they have to check in several ... more

The surgery have been brilliant with giving us same day appointments for my baby when we have been worried. Both times we have seen Dr Yousuf and both times have been com ... more

When I went into the hospital. The staff was very helpful.

Good luck getting to speak with anyone to even book an appointment via either phone or email. If you do get a callback it will ring once and then stop so be quick

As an employee, I was encouraged by the Agency to respect and ensure the dignity of all the service-users.

Friendly staff and good service

I was recently treated for prostate cancer and I am now in recovery following my successful operation. From start to finish, my treatment was superb. My journey was assis ... more

I am a veteran of 23 years service and have 'severe' PTSD symptoms. This team are literally a life saver and have had many appointments.

Phone lines never start at 8am..

Same story as with other branches... old equipment, and grubby showers. For a private 'club' this needs to be better.

The blonde guy that actually fills your prescription is lovely, however I have been in countless times an just been ignored whilst people that came in long after me have ... more

The receptionists have completely lost sight of the fact that the GP is supposed to be a place of care. Twice I've been left dumbfounded by it. They talk down to you and ... more

If I could give zero stars I would. The lady who answered the call doesn't even know how to spell my name. I've been trying to make an appointment face to face for 3 days ... more

Closing before the time

Its more of a pharmacy than a boots so dont expect much in the way of supplies. Everything seems to take very long no matter what youre there for. Its one que for everyth ... more

Poor service, recently moved to the area and thought Id visit this pharmacy to pick up some medication. The team are very hostile and rude. They have a two person policy ... more

My contact lens prescription changed and the ones they've given me are too strong, so I've got a permanent headache and can't focus. I've been trying to call them all wee ... more

Second month in a row that they have failed to reorder my medication! Had to get my GP to sort it out, BP was 174/103 last night due to no medication! Called again today ... more

Why isnt there an option for 0 stars? The receptionist are soo rude. There is 1 lady who seems older aged and is soo lovely. The rest are absolutely disgusting. My husban ... more

Very rude and racist staff as always. Never helpful and got timeto chat between other employers instead of looking after customer service. Worst chemistry ever been to

You would be better making your own medication than going to this pharmacy. Truly appalling service.

Make sure to call as they have their lunch somewhere between 1pm and 2pm. Otherwise a simple pharmacy.

3 staff on a Saturday before a bank holiday is totally inadequate. I've used this pharmacy for 60 years I also deliver there, The staff turnover is ridiculous. Never kno ... more

Attended today for a prescription collection. The lady at the till was rude upon my arrival, and when I gave her my details for the prescription, she said there was nothi ... more

So hard to get through to anybody on the telephone I am currently on hold 3rd in the Que but I've been on hold 15 minutes already. and often don't get a call / email back ... more

The outstanding doctor is always ready to help you and understand w what you are looking for for my Doctor in the world

An exceptional surgery.

I have been registered with this surgery for over 15 years and it has gone from very good, bad and then to worse. You call to speak to a doctor and are just given the run ... more

I keep on calling prob hitting 35 -40 mark for calling keeps on saying line busy

Booked my 16 year old for Covid 19 vaccination through NHS. Tried to call but not picked up. Turns out they don't do 1st vacinne and also not fit under 18's. Total waste ... more

Management are in no way supportive! I worked in the service for nearly 2 years and nothing could be changed for the better! I believe Management were also homophobic! On ... more

I have always had the best here. Doctors, Nurses, attendants are super helpful

Nobody Answered the phone!!!!!!!!!!!!!!!!!! When the GP call you they just hanged up the phone instantly before you have a chance to pick the phone up !

Ok