Whitley Pharmacy

May 1st, 2023

Poor service, recently moved to the area and thought Id visit this pharmacy to pick up some medication. The team are very hostile and rude. They have a two person policy and advice customers to wait outside when waiting for our medication. No one wears masks inside and it is not mandatory to be social distancing now. The ladies show no sympathy and want you out of the pharmacist. I hope you are reading these reviews and taking action to support your customers. Would not be visiting this pharmacy again and I do not recommend it either.
Apr 19th, 2023

Not open on Saturdays anymore.
Apr 10th, 2023

Pharmacy is conveniently located for where I live with plenty of parking on Aldi across the street. They do have a rule for only two people to wait inside. Today the weather was awful and I asked to wait inside until my prescription gets ready as there was no-one else in the pharmacy and noone waiting outside. I was still made to wait outsise even though I said I would get out in case someone comes. Beware mostly for older people that you will be made to wait outside with rain or snow due to that rule.
Mar 27th, 2023

Horrible experience I had with the Pharmacy and especially its team. Very rude and inhuman behaviour of the lead pharmacist, least empathetic and not even bothered to listen to the customer's point. Wont ever recommend anybody to choose this pharmacy unless in dire need. I think the owner should reflect on the behaviour, courtesy shown by their staff to the customers. You are running a business, and not obliging people by giving them medicines. I will also be raising this with pharmacy ombudsman to look into the practices of this store.
Mar 25th, 2023