England Appliance Repair Service

Don't answer their phone

Total waste of time. Item not as described and a 200 mile journey wasted. When I told him hed wasted my time he started to act the big man and the abuse started. As he wa ... more

Not serious at all. Stay away and avoid wasting time

Very expensive, do not respect the timings. Many Appointments were not achieved without notice. They only care of the First Appointment to grab 100 from you., then dont c ... more

Excellent

On Tuesday 4 April one of your engineers came to my house to repair a faulty extractor fan (under warranty from Lamona/Howdens). Will you please pass on to his line manag ... more

Absolutely hopeless company. Phone is permanently engaged and they don't answer emails. Aldi has farmed out servicing of its 'Easy Home' air purifier to them - I'm taki ... more

Critical: Professionalism, Punctuality, Responsiveness Service: Dishwasher repair

very bad service

This is wrong review for Sussex & Surrey Appliances. This review is for the Brighton & Sussex Golf Club, NOT Sussex & Surrey Appliances. Unless the owner of Sussex & Su ... more

My washing machine packed in this morning. I rang and spoke to Steve. He said that that he would come after lunch. He did, he was timely, fair priced and had my machine g ... more

Finally they have gone bust. Looks like Electrolux group finally gave them the push. Glad to have played a part in their downfall. Worst repair company I've known. And wa ... more

Repaired the heat sensor in our oven, good communication and arrived when they said. New part took about a week to arrive, booked in for fitting as soon as convenient. Ni ... more

Positive: Responsiveness, Value Service: Washing machine repair

Critical: Professionalism, Responsiveness Service: Standard cleaning

This appears to be a company that sells cover to older people that dont really need it. No idea how my parents got signed up and they cant remember but I will be cancelli ... more

Positive: Professionalism, Responsiveness Service: Washer/dryer repair

Critical: Quality, Value Service: Dishwasher repair

Had engineer visit 2nd April 2021. Told me issues with my dishwasher and it was cheaper to buy another. Same engineer contacted me couple of days later to offer a new dis ... more

I had a broken washing machine door and they came out the next day after contacting them.They fixed it within 40 minutes. Brilliant service great price and fast.

It's a scam, they've been ripping my elderly father off for months. 56 initial payment then a 26 direct debit that they set up by hacking his account. Reported to police.

Rang washer shop yesterday guy answered said he would buy a dryer off me said he would come today between 2 and 3 been hanging round never turned up rang several times ev ... more

Critical: Professionalism

Really bad they took money off me and I had to phone up daily to get it back. They said they paid it back but my bank said no they didn't. I eventually got it back after ... more

The engineer came on time,looked at the freezer and said that it needs power control board. I had to ring to find out what is happening as the engineer told me someone wi ... more

Tried to use this guy a few years ago, waste of time

Rang and no answer so left message and he never got back to me.. Bad business

Totally unreliable and unresponsive despite letters (Bournemouth address on web site is no longer the company's HQ) e-mails and phone calls. Booking in for a job but neve ... more