Go Assist
Hours
Chamber Rating
-
chandan chawla
Critical: Quality, Value Service: Dishwasher repair
Mar 23rd, 2023 -
Jonny H
Yesterday I booked our washing machine in to be fixed in our lovely tenants flat . As it was making a loud noise when spinning. I spoke to Michael who was helpful and explained it was highly likely to be the drum or bearings which needed replacing. Michael informed me the cost of an engineer was 130 for the call out and for labour, on all or any part that needed fitting. He said the engineer would call when on site to tell me the cost of parts. I was even asked if I would be available to pay for the materials required there and then on the phone. Micheal strongly implied this would be the case and it would be fixed by the engineer on site that day. My tenant called me today to say the engineer was round and that the machine wasnt worth fixing. I spoke to the engineer myself who said the drum needed replacing and a pipe. I was led to believe by Michael if it was the drum, then it was worth fixing, which is why I went ahead in the first place. The engineer was there for five minutes. He looked at the washing machine without even pulling it out. The engineer sounded like he did not want to be there and was quite obnoxious to the tenant and to me when I spoke to him. This is Not the service I expected. I was made to feel like Id wasted his time! A dishonest service. Not even a partial refund offered despite the misinformation. Service: Washing machine repair
Oct 18th, 2022 -
Rachael Morris
Critical: Value Service: Oven repair
May 31st, 2022 -
Kish Patel
I took out a policy with Go Assist on 5th August and cancelled it a few days later. They have still not refunded my money back yet. I have to keep wasting my time to contact them for a refund. Best to stay away from these guys. Service: Dryer repair
Mar 14th, 2022 -
Stephen Mead
They are extuationate prices they couldn't get an engineer out in the next few days but could do an emergency call our in the next 4 hours for nearly 200 quid basically an emergency callout is to make safe not actually fix it useless company go with anyone else they use subcontractors so they haven't actually got employees don't trust them Service: Heating system maintenance
Jul 2nd, 2021
Contact Info
- (203) 302-3755
Questions & Answers
Q What is the phone number for Go Assist?
A The phone number for Go Assist is: (203) 302-3755.
Q Where is Go Assist located?
A Go Assist is located at 85 Uxbridge Rd, Walpole, eng W5 5BW
Q What is the internet address for Go Assist?
A The website (URL) for Go Assist is: https://go-assist.co.uk/office-locations/ealing?utm_source=google&utm_medium=google+my+business&utm_campaign=ealing_gmb
Q What days are Go Assist open?
A Go Assist is open:
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 9:00 AM
Q How is Go Assist rated?
A Go Assist has a 3.7 Star Rating from 30 reviewers.
Hours
Ratings and Reviews
Go Assist
Overall Rating
Overall Rating
( 30 Reviews )chandan chawla on Google
Critical: Quality, Value Service: Dishwasher repair
Jonny H on Google
Yesterday I booked our washing machine in to be fixed in our lovely tenants flat . As it was making a loud noise when spinning. I spoke to Michael who was helpful and explained it was highly likely to be the drum or bearings which needed replacing.
Michael informed me the cost of an engineer was 130 for the call out and for labour, on all or any part that needed fitting. He said the engineer would call when on site to tell me the cost of parts. I was even asked if I would be available to pay for the materials required there and then on the phone. Micheal strongly implied this would be the case and it would be fixed by the engineer on site that day.
My tenant called me today to say the engineer was round and that the machine wasnt worth fixing. I spoke to the engineer myself who said the drum needed replacing and a pipe. I was led to believe by Michael if it was the drum, then it was worth fixing, which is why I went ahead in the first place. The engineer was there for five minutes. He looked at the washing machine without even pulling it out.
The engineer sounded like he did not want to be there and was quite obnoxious to the tenant and to me when I spoke to him. This is Not the service I expected. I was made to feel like Id wasted his time!
A dishonest service. Not even a partial refund offered despite the misinformation. Service: Washing machine repair
Rachael Morris on Google
Critical: Value Service: Oven repair
Kish Patel on Google
I took out a policy with Go Assist on 5th August and cancelled it a few days later. They have still not refunded my money back yet. I have to keep wasting my time to contact them for a refund.
Best to stay away from these guys. Service: Dryer repair
Stephen Mead on Google
They are extuationate prices they couldn't get an engineer out in the next few days but could do an emergency call our in the next 4 hours for nearly 200 quid basically an emergency callout is to make safe not actually fix it useless company go with anyone else they use subcontractors so they haven't actually got employees don't trust them Service: Heating system maintenance