England Audi Dealer

Top people, really helpful

Service exemplary. Service reps attentive and technicians thorough. Sent me an informative video cam explaining what they had done and what needed to be done. And of cour ... more

Got a brand new car which was not as described so essentially mis sold to me.. When i told the dealer this is not the correct specification , they did not want to hear it ... more

Having ordered parking sensors in December which were on back order I was prepared to wait. I called a few times to check whether they had come in and not been called. I ... more

My A1 had its second service at Southend Audi and again all went like clockwork, lovely customer service, lots of updates, swift check in and out, everything attended to, ... more

Taking forever to get back to me, keeping making promises about calling me back. No body knowns what they are doing.

Great experience! Lovely staff. David was amazing with dealing with my issue. He was very supportive and quick to help. Would definitely recommend this place to everyone. ... more

Called in when delivering a car locally as had a small issue with the adjustable boot shelf. They fixed the clips in under ten minutes and said no charge. Service centre ... more

Very professional!

Excellent from start to finish Colin was spot on everything was smooth and kept informed

Easy, pleasant staff & no pressure

William Hammond, thank you. A person in his place, excellent service. Thank you, we enjoyed coffe either Thank you about our new car ,more for my men ofchourse. One mor ... more

Extremely poor

Service used to great here. But recently it has gone down hill. I request call back and don't get called back. Booked my car in months ago and they don't work on it leavi ... more

Great place

WU18 YMS - Jonathan Browne Once again Marshall fail to deliver. My car went in for other works and upon my return I was informed the battery went flat after just 3 days a ... more

Very poor customer service unfortunately. Received a call back from my initial enquiry for a used SQ7, was told I'd receive a video of the car. This never arrived. After ... more

Reserved a car online. Chris in the sales team called me and advised that that whilst normally the reservation is valid for 48 hrs, he would extend by a day so we could t ... more

Everyone is so helpful , kind ,if you have any questions they know how to answer them!

(Translated by Google) Audi specialist... (Original) Spcialiste en AUDI...

Our car was in for repair which took over 4 weeks to resolve. Only giving 4 stars bcos of Wilbert whose customer service qualities were great at first and came good in t ... more

Reading the only other review I would agree, provided a quote that turned out to be non genuine parts when asked for genuine parts to be quoted never called back. Also wa ... more