Wales Medical Facilities

Had R, A.C.L Knee Surgery, can not fault the whole team. Very patient and high quality of health care provided. Mr Angus Robertson is a Gem , quite simply gave me my life ... more

I took my very elderly mother with Alzheimers for an appointment this morning. Her appointment was for 9am. I booked her in. We waited 2 minutes then she was called in fo ... more

My son had an appointment with Consultant Ali Husani ENT on 26/4/23. From the moment we arrived we were made to feel very welcome and comfortable by the receptionists and ... more

Good staff but this place is a vanity project, where's the A and E???? This hospital was originally built with the promise of being the biggest in the area with multiple ... more

Absolute nightmare getting through. Youre told every 30 seconds on hold the surgery is currently experiencing high call volume. I think we can work that out for ourselves ... more

Very clean, welcoming and friendly!

Children's ward 32 absolutely incredible with my daughter. Lynne especially I want to thank them all from the bottom of my heart

Do not attend. Lost my information four times. No follow up calls and absolutely poor effort.

Ok my husband was told to go there yesterday morning for a biopsy on a lump in his stomach...Called me in afternoon saying he had to stay in and wasn't being done...Was e ... more

I was a patient in the war as.a young child.because I had contacted scarlet fever.Because of my young years my memory is somewhat clouded but I remember nurses taking my ... more

Incredibly rude over the phone and clearly didn't want the business. Don't bother with this company.

Why have you got an incorrect telephone number on your website? I have got an urgent matter that l needs attention

My wife had a big op she ended up in ITU north for 2days the staff did everything to make comfortable the care was excellent. My wife went to wd 8 the staff were excellen ... more

Great!

Ok my husband was told to go there yesterday morning for a biopsy on a lump in his stomach...Called me in afternoon saying he had to stay in and wasn't being done...Was e ... more

Please think of the overworked staff at this hospital and how they must feel having to keep patients waiting, especially in A and E. My recent stay in A and E majors was ... more

Thanks once again to Tracey and the team for going over and above to help me organise a tricky situation. We are lucky to have such a great surgery (against all odds).

Great Place, Great Hospital but to staff nurse Becky. Rebecca your a very easy person to fall in love with, please contact me at least then i Can take Adele off Loop! Ap ... more

Not enough nurses and a big lack of care some days there was only one nurse to care for about 20 patients it needs something doing about it my dad cought covid in there ... more

Not professional dont bother using them

Long wait in the A&E department. I went with my little boy there and the nurse told us that the average waiting time is 18 hours.

We were visiting Wales.and i work up with excruciating lower chest pain ,as a male i held on till i realised that his is not just about me.A ambulance was called out for ... more

Friendly, quick and efficent in the minor injuries unit. Phoned up, had appointment slot, assessed, x rayed and done in less than an hour

Staff randomly called me saying I had a job interview and they emailed me, they had not. But even if I had applied, after the attitude and shortness I received on the pho ... more

On waiting list for 7 months for a procedure, trying to chase with the department but I get cut off every time and no one can give me any answers else where. Should be ea ... more

Really bad experiences with them.

I had my 4th covid vaccination there by far the Best place to have this done very well Organised staff wonderfully Kind and helpful N H S top Marks as always Ms.kathrine ... more

Extremely poor comunicaton. Between wards and relatives. Promise to call you with any info. Waiting from before Easter. Unable to answer fairly basic medical questions. ... more

it's not the ritz hotel but you get what you need...food, bed, medicine, healthcare professionals. lovely private garden outside. could do with some money spent on it to ... more

I do not recommend registering here. You cannot make an appointment to be seen by a doctor. They say that it is not possible to reserve an appointment in the future and ... more

The amount of information that you have to listen to initially is absurd and people will just switch off and become frustrated. The phone isnt answered promptly. In fairn ... more

It was OK, Certin staff need reporting for unprofessional 'care' . Favoritism is rife. It's a shame.

Impossible to get through at all. Have had to come off my medication as I had no way to order repeat prescription. Horrific. Don't know whether to go private or try anoth ... more

Sancta Maria was such a lovely hospital for my procedure. The staff from my consultant down to the ladies after recovery were fantastic and constantly making sure I was o ... more

Son died after several calls heart pain, so many excuses. BEST TO DATE. IN THIS TRUST TO WARRANT BLUE LIGHT RESPONSE YOU NEED CEASE BREATHING, NO SURPRISE THERE ONLY , I ... more

They do not care for people, nor are they qualified. Go private.

Doctors are brilliant when you actually get an appointment with them. Redial isn't fast enough to get through to the receptionist to actually get an appointment. 1 minute ... more

This is the WORST PLACE EVER! They have only made me worse! When i got into hospital cus of some mental health issues they said i was ATTENTION SEEKING? I have panic atta ... more

Doctors and Nurses are nice but it's basically impossible to get an appointment. The AskmyGP app is only open for 15 minutes and they don't take appointments over the pho ... more

This unit is a waste of time. They do not help people at all. Just diagnose, medicate and discharge you like I have been today as "there is nothing more" they can do for ... more

Ive been with this surgery for 60+ years and until the last few they have been excellent. Now they are worse than useless they are dangerous. It is only a matter of time ... more

From what I see on here, people clearly feel the same as I do. Grandson with obvious issues from age 2, taken this long to 8 yrs, to get to this hospital. And what a HUGE ... more