Glasgow, sct Banking Services

Great way to save and get holiday and Christmas loans.

Great credit union the people who work there are always so nice and very helpful . Also it's great having the app so you can lift money and get loans.

Staff are always welcoming and helpful.

Good way to save

Manager so lovely and other staff everything explained brilliant worth joining

Heather was a Star , very helpful and attentive

Colin C was chatty, friendly and really quick and efficient today. Great service!

Excellent service. Girls at the desk are so helpful.

Good and helpful Staff

No staff on a Saturday so what's the point of being open on a Saturday.

David Ralston was very helpful a d understanding when opening my mothers account on office had plenty of time for me and my mum very pleasant manager

Excellent,have used them for years for loans and savings. Deduction from wages , simple. Never had a problem , very easy to deal with.

Unusual working hours. Only open a couple of hours during the day

Very strange experience. I went here last Thursday to obtain some stamped transaction statements for submitting to a background check. To the banks credit, the woman who ... more

Unfriendly service take ages. You to stand in a big queue for the business bit witch u cant stand there where the arrow service is for coins as other bank of Scotland ba ... more

The only indian bank in scotland. Full fledged bank. However, the timing is very inconvenient and too many paper work for even simple operations.

Nice

TSB Bank

Very good and very helpful

Loyal customer for 13 years and they say there there if you need them but thats not the case first time Ive been unemployed so struggling as starting my own business and ... more

Levern Union is excellent in customer service I congratulate to whole team who are doing a great job

Great Service! I am grateful to become a member and i wish them a succesful year ahead! I just applied for a loan after i joined and i got approved! that was amazing!!!

Had to exchange euros back into pounds and was served by Colin. He was very chatty and genuinely seemed interested when asking me about my holiday.

very good serves

Helpful staff make u feel comfortable and welcome

I had a stressful situation where my card had been declined and the teller who helped me was amazing. She really went above and beyond thank you.

Total joke of a financial institution close last minute on Friday with no notice absolutely sham or credit union

Much Better Than 'The Bank Of Scotland'. Friendly And Fast Service From All The Staff In This Branch. Any Issues They Tend To Sort Them Out Very Fast. Maybe 'Bank Of Scot ... more

Won't be using this branch again!! I was there for around 2 hours for checking my identity card and in locking my account...at last, they didn't do anything for me and I ... more

The man at the door was talking over us and wouldn't even let me in to ask a simple question. He didn't listen to my enquiry and kept repeating the same response which di ... more

The BOS are clearly skint and don't seem to prioritise the Shawlands branch at all. Extremely understaffed and always queued no matter what time of the day. Albeit some o ... more

Absolutely % shocking customer service over the phone !!

Great bank staff cant do enough for you all helpful

I am so glad I do not bank here. I found someones TSB bank card and have spent HOURS trying to report this to a branch both by the chat and telephone facilities. Impossib ... more

Good all round

Absolute joke trying to get through to this place. Could be an emergency that you need to lift money and they'll not answer the phone! Doesn't matter if you check their o ... more

Counter closes at 1400 despite branch being open til half 4. Some woman is then "helping" you use the machines, why doesn't she just jump on the counter and be actually u ... more

I went in to apply for a new account and they told me to go online like Ive been trying not getting anywhere and after I left the bank they locked my account even though ... more

There is no information regarding Easter opening times. Very frustrating if you need to visit the bank. Staff are fantastic in Glasgow branch but bank needs to be more pr ... more

REALLY HELPFUL! Having seen better interest rates advertised than my own bank, I called and made an appointment. Like loads of folk, I'd let my pennies stagnate in a low ... more

Not necessarily this specific branchs problem, but I would advise anyone steer clear of this bank in general. Worst customer service Ive experienced. The person at the br ... more

Po late opening, didn't open till 8min past, went to use the credit union, the girl on, didn't have a good manner at all, nicola, she said we don't open till 10am thought ... more

Waiting times here is a complete joke. Always one or two staff members at counters. Not happy at all or impressed TSB came at 14th place this year. Starling bank being Nu ... more

Sana not friendly at all. Got an appointment for Saturday hope someone nice I am going to deal with.

Please beware this bank is charged with money laundering crime in USA and fined heavily.All the payments we do from bank were held weeks due to their money laundering iss ... more

put a cheque in bank on Tuesday lady that took it said it would be cleared in bank Thursday. still not in the Friday called to be told there was nothing on computers that ... more

What a disgrace. Good luck if you need to withdraw funds. You'll get them at some point. Just not when you need them. And advice given is dependant on who takes your call ... more

staff asked my mom for personal details including address and dob, before giving a rate for money exchange. she refused to continue with purchase but was told her details ... more

Went there to ask an important question and they gave me incorrect information. They told me there would be no charge for a service then I checked online and discovered t ... more