1st Class Credit Union Ltd

What a disgrace. Good luck if you need to withdraw funds. You'll get them at some point. Just not when you need them. And advice given is dependant on who takes your call. Was told I could withdraw some of my savings while I had a loan ongoing only to be told NAH you can't. Run by incompetents
Dec 23rd, 2022

Been member over 20yrs.waisted many hr on new app.not patch on old .Tried to apply for an Xmas lone always end up phoning.last was 10days ago still waiting on it posted out.only so much you can blame strikes on ..
Dec 20th, 2022

Painfully slow process. Communication by text, email and member area inbox, all by different people. Emails lost/not read. Questions unanswered. Direct debit forms lost. Once its set up its great but wow what a faff on.
Jul 26th, 2022

Sure they offer a great service but the registration process was unnecessarily difficult - asked me to send in a direct debit form and twice it got lost over the space of a few months. Once in the post box and another time in the post office 1st class. Doubtful the royal mail lost it twice. Never offered any other option such as digital
May 11th, 2022

I have been a member for some years. 1st class lives up its name and provides a prompt professional service to its members for its range of savings and loan products. Its rates are reasonable. It is fully regulated and covered by the FSCS so your savings are safe. It is also founded on mutuality which means the benefits come back to members.
Mar 27th, 2022