Edinburgh, sct Banking Services

Interesting place, well worth a visit. Some amazing facts. You'll be amazed and bemused around the world of money and The staff were very welcoming

Great service, friendly staff, would strongly recommend.

Was served today by a lovely lady called Sandra at the Gyle. Will definitely go back there.

I've been with Handelsbanken for over five years, and have been consistently delighted. When I first switched from my old bank and told friends how happy I was with Hand ... more

Wonderful friendly service.

(Translated by Google) Very kind attention. Very good exchange rate! In Scotland everyone is very friendly. (Original) Muy amable la atencin. Muy buen tipo de cambio! En ... more

Great service from Plamen ,everything from when I appeared till I left with a great deal when buying euros for my holiday,,best place in Edinburgh for the currency of you ... more

Terrific service. My go-to place for foreign currency. Friendly service with a smile

Great service! Very friendly and helpful

A very reliable service and fast.

Needed a last minute exchange for my upcoming trip, lady on the phone was very helpful and reassuring, and lady in the place was very kind and understanding, amazing serv ... more

Shocking staff need trained i customer service

wouldnt let you park in the car park which is quite ridiculous as my elderly grandparents struggle to get in without parking. just because some people park there because ... more

Saskia went above and beyond helping me in the bank today. Thank you so much for everything you did. You're a STAR for sure.

Went in without ID to order statements for my account and the woman completely dismissed me and told me theres nothing they can do I explained I could show my online bank ... more

It's brilliant place to go

Just putting change into account

The new staff is very good much better than the last ones who were helpless and hopeless. Well done

I like to do my banking face to face.I have used this branch for over a decade. Great staff so helpful and obliging. Thank you for the great service

The staff is really helpful. When I couldn't open my bank account online after many attempts, Mrs.Shannon helped me in opening bank account within a few minutes. Would de ... more

The bank service is not at standard.

Always find it a great way to save money for a rainy day

Good HQ.

Never actually went but couldn't get them over the phone

My bank card was swallowed by its ATM.The staff were so rude when I called the number. They said they could not help and I needed to call another hotline, then they hange ... more

Nick was so kind and helpful, even though I walked in right before they closed on a Friday. Thank you for making it a nice experience!

I went in to upgrade my account to a student one. The man helping me was Manny. He helped me to make a student account and went above and beyond to help fix up my main ac ... more

No Teller on a Saturday morning to deposit cash. What a Joke !!!

It took a bit of time to get served in this branch but when I did eventually get served the lady was very polite and very helpful in helping me with my account and my pro ... more

Friendly helpful staff. pleasure to use as a customer.

THE BANK THAT DONT GIVE CHANGE EVEN FOR A GIFT..JUST CLOSE IT !!!

Poor customer service! Even the manager is very impolite! Go inside the bank like youre attending a funeral! All the staff no smile not welcome you come and helpless! Don ... more

I had case problem on my acc... I asked them to help one of the man started but because was busy passed me the young man who wasn't professional. He asked first why you t ... more

Passed the Section 1 & Section 2 of visor interview, uploaded all requirements of documents. Got offered the job but a week later to be then told I didnt pass the vetting ... more

This place isn't even open when it's open. Just wasted my time driving there during not only the opening hours advertised on google, but the opening hours advertised on t ... more

This issue was sorted out very quickly to my satisfaction. Good Response. The value of my Retirement Account, after decades of saving, suddenly showed a figure of zero wh ... more

First impressions are magical walking into a historic, prestigious building with a high ornate ceiling. It feels so optimistic. The front of house wearing a kilt approach ... more

Because the locked card has been communicating continuously, the online customer service asked me to check the ID offline and specifically indicated that it was this bran ... more

What a joke! They print the wrong address on my bank statement and cheque book and then cannot tell me what my bank postcode is when I spend an hour on the phone trying ... more

Ive been waiting over a week for a call back from the fraud team after my card was blocked. Locked out of my account, locked out of online. No one at Tesco Bank can tell ... more

When exchanging money the employee dropped them on purpose and tried to steal 10 by keeping one of the notes on the floor. After me reminding him the amount he smiled at ... more

Online banking not working so I had to wait 50 minutes to be seen by someone

Long queue, 40 minutes wasted only to find out they have no Fifties British pounds to exchange from Scottish

Today (29/11/2020) at around 4 PM the person at the counter tried to quite literally scam my wife and her friend for over 5. Obviously, that is a tiny amount, but would ... more

Completely appalling from the moment you enter the branch