Birmingham, eng Financial Services

Im very disappointed, I come with simple case, which should be done in 5min. I waiting for my declaration of closing ISA accounts, more than one week. Every day I come an ... more

Ive been with the Coventry Building Society for a number of years. I use the local Chelmsley Wood branch and the staff are great. Very people friendly and helpful with t ... more

Thank you very much for the service that you have always provided And I really appreciate all the hardwork you guys always do once again thank you very much

Bad customer service. No answer or respond for call or texts. Huge mass of communications.

Positive: Professionalism

Would highly recommend Marco and his team, I found them really professional, and certainly took the stress out of my accountancy issues.

Highly recommended to tax and accounts customers

Positive: Responsiveness

No good and useless

Really Bad service. Cut long story short The staff did not have any willingness to help you at all. With all due respect most of the staff is near to there pension age an ... more

Fantastic service utmost professionalism with total confidentiality response time is unbelievable almost makes me question if they are accountants or magicians!

Terrible customer service. Staffs are not knowledgable and hesitant to help the customers. Will never use this branch again!

Very helpful staff especially Lauren who sorted out my problem excellently

Very gentle polite and friendly giving the best advice. Not harsh on the pocket as well. Highly recommended.

One of Best Accounting firm in the Midlands!!!

Oddly, the best financial management you have ever experienced is NOT the reason to pick these guys, though you will get that too. BRM helped me get my entire life plan i ... more

Sajaad and his team are amazing. Ive been using them now for over 3 years. Sajaad has been brilliant hes definitely not your normal accountant whos just after your money.

Brilliant company. I have used them for over 4 years now and can honestly say that they are pleasure to work with.

This was my 1st time using this shop. Poonam Singh was very helpful and such a lovely lady. Very polite. Explained everything to me. It was so quick and easy. Will defini ... more

Joke of a company. Instructed Les to do accounts, VAT returns , CIS returns. Instead 3 months on Ive been left with fines from all of the above as nothing has been submit ... more

Fantastic service, set up for covid.

Just wanted to say a big thank you to the team at K2 Collections for their help in recovering a debt owed to my business. After receiving a recommendation to give K2 a ca ... more

extremely poor service from my own experience. very amateur and backwards thinking. i have now left them due to them putting me behind and we're still processing 2020 VAT ... more

Positive: Professionalism, Quality, Responsiveness, Value

Good service and well experienced staff. Thanks!

Truly an excellent Accountant and business advisor. Owner and run by incredible professional, with loads of experience and knowledge. Supported by a wonderful team.

For an experienced looking lady, she had the customer service skills of a brick wall. Not polite at all.

Good customer service

Inexcusably dreadful customer service. Hand delivered a mandate to Solihull HSBC in November 2022 still not working and because we havent had a PIN will not speak to me ... more

I recently won on the monthly lottery and this has helped me no end. I pay 5 a month to enter and this has paid off with a 1000 win. Thankyou so much. This money has help ... more

There not even open. Closed for a very long time. Theres a sign on the door that says ring them. Not very helpful. Avoid.

Staff are friendly very long wait time waited over 20 mins one person behind customer service desk . Very long wait time. Especially at 10:00 in the morning

I'm new to Barclays and really I was impressed with the service. Mohammed and Jack were very helpful and explained me very well. Thanks again

Unprofessional service from Mr Tufail, again what do you expect from someone that can barely form a sentence in English. How could you trust such an individual with vital ... more

Visited yesterday monday branch was closed no notice on the window no explanation at all one angry customer got staff attention who retorted there was a emergancy in bran ... more

Excellent facilities for depositing money.

Positive: Professionalism, Quality, Responsiveness, Value

I walked in to change my address for my personal account & my business account. I was welcomed & greeted with a smile. I was put at ease from start to finish. John Steven ... more

Rude impatient staff

Not the best customer service that I've ever had in a METRO bank branch so far, but at least I could make a deposit effortlessly and with relatively little/short queuing ... more

(Translated by Google) From my personal experience, whether it is a telephone consultation or going to the counter to go through the formalities today, the service attitu ... more

Prompt service, great lads to work with.

Very good customer service from staff member Esther, she was friendly and helped solve all my issues.

Don't know how this branch scored a 5. Every time I have visited this branch I am always greeted with, we can't do that today, we are not currently providing that service ... more

Fantastic service from Calain today, setting up my sons banking app. Thank you!

Wot bank would not be open on a Saturday, surely you would want to open on a Saturday because it would be your busiest time surely

Every time i call after waiting 50minutes im finally next. Then the handle hangs up the call. Ive tried 3 times and the same thing. Impossible to speak to anyone

Worst company to deal with, no communication at all, takes a very long time to process any requests. I will advise to avoid this company.

They used to be great fast very well organised and very accessible but now you can not get hold of the relevant people your just told wait and you waiting ecleast 2 plus ... more