Van Rental Agency Near Me

One of the most shocking, unreliable & bad practice of customer service minimum standards ever witnessed. Including from senior staff at the branch. Be very very warned.

Probably the worse service and company I've ever dealt with ....sadly you'll find out for yourselves unless you check there reviews

Had a meeting at this place and managers stuck together on a investigation about my mental health and said hr never knew yet I went to appointments but work put it as hol ... more

Reliable, professional service and always helpful. No quibble, no fuss pricing to the customer's satisfaction.

Been trying call for 3 days now and they don't answer the phone

Whilst speaking on the phone to enquire about hiring a minibus they were very rude/arrogant and the man I was speaking to put the phone down on me. As a result of this I ... more

Dont hire from this company they will try to rob and take your 250 deposit or make sure you walk around the van with them while doing the checks cause I gave them the ben ... more

I had a hire car from the Cambridge branch arranged through a insurance company. The car its self was fine in good condition. The over all experience with thrifty was OK ... more

Nothing direct about them. The invoice is from Yellocar and the van hire is with Europcar. Prices on the site look cheap but there was no mention of a 1,500 excess. I did ... more

Terrible customer service and availability of vehicles. Not recommended.

I placed a booking with Moonraker Travel to take me and my three bridesmaids to my wedding. The booking was made one month ago, and today I received an email from Moonrak ... more

We needed van hire in early August for delivery of office equipment. The process was smooth and without any faults. They are helpful and polite, we literally had no idea ... more

They use an external call centre when you ring up who give you a quote but have no idea about availability. It's next to useless.

Never found it. Not sure it exists

We borrowed a van and when it came time to return we tried to add fuel but the fuel card got rejected as it was at its max limit already so weve had to pay. Not happy- wo ... more

Worst shop ever, we booked a car for the weekend, they sent us an appointment to pick up the car between 1pm and 2pm, they were closing at 1pm. They didn't call, no one w ... more

Competitive price, arrived at the arranged time, loaded up the van and transported everything without any fuss. What a great service!

"if no one else can help... and if you can find them... maybe you can hire..." oh wait no because I never got that far lol Tried to rent a Van from them as I've just move ... more

Absolute cowboys, stay well clear. My husband rented a van through his work with these guys. They provided a van that had no end of issues and shouldnt have been on the r ... more

Terrible. They only have one car available in Cheltenham which is only available during branch opening hours, rather than the flexible hours that this service is advertis ... more

Fantastic service that went above and beyond when I was let down by a van business 24 hours before moving house. They didn't have any van available but when they learnt o ... more

Used many times over the years for big and small jobs always really helpful and pleasant and very reasonably priced

Not really a van hire place. No one, nothing at that address. The owner should have made sure the address is correct.

Shame you go to lengths to slate other companies you dont work with and never have had contact with by giving them a 1 star rating on other review platforms cant understa ... more

Van Hire Broker, Supposed to confirm booking within a working day but didn't. From proposed pick up location found Van hire company they would book with and they hadn't g ... more

Really horrible service keep transferring the call 4 times for different department just to book a car and still 3 hours the car is not booked

Possibly the worst company I have ever had to deal with. If you can I would recommend you avoid at all costs!!! They treat their customers with total contempt.

Signed up with an hour or so to the booking, followed all the steps, booking time came and went with no confirmation of my account or code for the van. Their website does ... more

Great place to use, super friends, nice clean vans and great value

Dont believe all the reviews - I found this company to be friendly and helpful. The minibus supplied was in excellent condition. As an ex-HGV,coach driver plus MIDAS asse ... more

Beware calling Hertz, it'll cost you. You are charged extra for phoning their number, it isn't in your minutes. You get through to a recorded message, call charge starts ... more

Poor service not a patch on Enterprise in Warrington. Will not use again. Cars also stink of smoke and mine was dirty when I was supposed to pick up. The tall guy with th ... more

Website says a van is available to hire and alloys you to go ahead and pay but when I called to check there is no vans available for over 10 days!

Similarly to the gentleman who wrote the previous review, we also had a negative experience involving delay and ineffective communication. We received text confirmation t ... more

Unfair charges for 'car damage' that I couldn't logically have caused. They failed to use common sense and just wanted to charge someone. They inspect the car once a few ... more

Went to website for chelsfield pick up. Not on list, nor Orpington. London Leeds is though!!!