(GVM) Flexible Car & Van Rental (OLD ATS Building)

We needed van hire in early August for delivery of office equipment. The process was smooth and without any faults. They are helpful and polite, we literally had no idea which van to hire but after giving specifications to them they assisted us to get the best van for the job. We returned the van and our deposit we refunded. I would not hesitate to recommend GVM to anyone who needs to hire a van! Thanks guys!!
Feb 28th, 2022

If I can give you 0 star to this unprofessional company. I rent in Van on 08/11/21 with a appointment, waiting all day , they give the Van 15:00 , and bonus 2 day free of charge , my rate is 150, who is lost more!!! Van is was like Ukrainian war , body damage everywhere, without Add Blue ,( empty tank ), light flash for engine management, dpf and another light 3 light together and said my fault was. They said this Van for week , but is not . Also Van is was without Road tax pay . Second Van still the same without Road tax ( 3 months no Road tax pay ) , If I check most car and Van they never pay tax . I got lots stress with them, and definitely they going to the Court, because my life was in risk . I got lots evidence and witnesses with me for make claim and take them to Legal advice . When returning the van , they found little scratch, with is normal , and said up to 28 days( was 24 January) , returning deposit back 750 . Absolute lied , for this scratch cost 641 with receipt is normal PDF fail documents, No VAT receipt nothing. I check 2 professional body Garage repair, they give me offert half a price . My boss contacted them every week, they ignored everyone. Ok boys , From GVM BIPS or Mick or Chan , I dont know what is your original name cant call me foreign , because Im more English I shown you my passport. Deadline was 15:00 yesterday. If someone read this , Please contact to me to make claim together, if not I will be alone so that I can stop this unjust taking of the deposit from the clients, with no reason .
Dec 22nd, 2021

Very professional service received from Chan.
Feb 22nd, 2021

Van hire was initially great. Really good van. However!! Terrible ordeal trying to get my 1,000 deposit back for the van hire for Amazon courier work. My colleague is in the same boat and owed 1,000 too. Another says he has been owed since November 2019. Despite promises and emails from Bips and Chan saying funds would be in my account in July, I have had to take legal action through the courts to try and get this returned. Do not use this company if you ever expect to have your deposit returned!
Nov 29th, 2020

Rented a van back in november on which they charged me 1000 deposit. I returned the van in january, but now it's june in one week and still not get my deposit back. All because a little scratch that could be buffed out. They blame it on the insurance company, but they dont really care.
Nov 20th, 2020