Man and Van London

Similarly to the gentleman who wrote the previous review, we also had a negative experience involving delay and ineffective communication. We received text confirmation that a van would be arriving at 11am today. After waiting for around half an hour, we decided to call them asking where the van was. We were told that they would call back after they had asked where the driver was...they did not. At around 12:30 we tried to call again and there was no answer. We then decided to give them a final chance by sending a text asking for a reply by 1pm before we started looking for another company. Again, no reply. Luckily we managed to find another company offering a lower price and we contacted Man and Van London to make sure they did not show up.
Jul 28th, 2016

Had a very bad experience with these guys. I was booked in and organised to move yesterday at 2pm. They turned up four and half hours late (without giving me any idea of the time they would show up), then they wanted to negotiate the price starting at 4 times the agreed price. I was lucky I had a couple of day leeway on the rentals. If I had to move that day I would have no choice but to accept their massive price hike. They really messed me about.
Jan 11th, 2016