Thrifty Car and Van Rental Salisbury

Terrible customer service and availability of vehicles. Not recommended.
Feb 13th, 2023

Didn't even get to hiring a van as I was looking at the vehicles and was suddenly told it wasn't a footpath, he could've run me over and then shouted GET OUT as aggressively as he could all hanging out of a van window. I was with my wife and child and was in no way causing any obstruction, just looking at the van sizes. Obviously went elsewhere and we were stunned as to the aggressive and rude nature of the man who's customer skills were somewhat lacking to say the least. Avoid at all costs unless you like being verbally abused by the staff. Zero stars not available unfortunately.
Jan 19th, 2023

Friendly and professional staff
Oct 14th, 2022

My organisation has now hired around 8 cars from Thrifty Salisbury in the last 12 months. Only one has an actual car been delivered. Twice no vehicle at all has been delivered all the other occasions Ive been given vans from small to transit types. Totally useless organisation. - Only this week they promised me a car not a van and yet failed to provide any vehicle at all. Ill do everything I can to stop my organisation using this company and if you are a private renter its my recommendation to simply go elsewhere. This company is totally unreliable and not deserving of your business. . Well unfortunately Ive been forced to use this company again. At least they turned up this time and with a car!!!! Nice. Shame it was absolutely filthy. Update at 5 Sept 22 So todays hire was 2 1/2hrs late and came with a total of 24 separate scratches and dents. Plus only 3/4 fuel and was filthy outside. Though it was clean inside. This company is simply a joke and deserves to go out of business. They dont even have a complaints procedure- Stay away and save your money .
Sep 9th, 2022

Jul 6th, 2022