Manchester, eng Banking Services

Brilliant branch helpful staff especially brother Ahsan Islam went out of his way and understood our situation and dealt with it in a professional manner thank you and al ... more

Okay

Thoroughly empressed with SMCU, so helpful, caring, and supportive throughout the whole application process. A lovely lady Andrea was dealing with my application. It was ... more

These guys are really busy, I suppose it's because they are offering a good interest rate. Yet they have dealt with my queries quickly and efficiently , thank you,

Christopher has handled our business with total professionalism, prompt responses to our requests, but more importantly making us feel in safe secure hands... THANK YOU

Helpful staff and responsive Dealt with request to obtain quotes for my Ukraine guest's necklace repair. Manager went above and beyond to obtain onyx and repair the neckl ... more

It's always fast and easy to get through. I am satisfied with the services rendered by goo currency.

Perfectooooo

I'm from Italy, Very perfect informations Thank

Pretentious name and the prestige which comes with having such a name is only skin deep or rather brand deep. You're essentially required to be uber professional even th ... more

I had an appointment to open a 5 year fixed rate bond at 4.66%. I waited 2 weeks for the appointment. I completed the paperwork and the rate was added on the applicatio ... more

It's not a posh Lloyds Bank but the the mature man behind the counter did his best to help me out with my problem with my account and there was know attitude problem with ... more

it was a good experience the staff is very friendly and very efficient specially danniel she is great and she helped me a lot to make my account opening process easy and ... more

The app is always down cannot login for days and your secure message feature sucks does not even work on chrome if you use web browser. You have allowed a transaction to ... more

Excellent service

Made an Appointment with staff regarding a savings account. Very pleased with the information by Toni (advisor) who guided us through all the options clearly and concisel ... more

Always excellent service

Served by Dan today. He was friendly and helpful

Outstanding service

Very helpful staff quick and easy if you are in trouble

Excellent customer service - always very happy to deal with our personal bank manager and other staff who sometimes assist us. Everyone we have dealt with is always respo ... more

I have been a loyal customer of this bank for over 2 years. I had a complete business account and I regret this bank. The entire 2 years they have held my money, broken d ... more

Awful bank... took over 6 months to close the account and receive the money.. a 'security' issue from their side which they couldn't resolve despite adhering to all their ... more

I had to go to Barclays and from the moment I walked in to this branch I was treated with respect, kindness and politeness in a professional manner. I have no idea why th ... more

In my opinion the best branch in Manchester, never let me down and always helpful with brilliant customer service!

called the branch to try to open a bank account, they tell me i need to come in branch to open one. after a 40 minute walk there they tell me i can only open an account o ... more

The stupid rule of only 10 bags of change is Ridiculous. But a massive thankyou to the staff today for helping me. I believe her name was Toni i think. But a wonderful wo ... more

The heartbeat of the businesses around it.

Re: Mortgage Advice; Telephone Meeting Advisor: Mrs. Tracey Hulme Being a first-time buyer coupled with the prospect of official mortgage advice for the first time, I fel ... more

In the past, occasionally, I have been critical with Santander, but only for online services, as I have never complained about their branches' performance. Today, I am ve ... more

This is the worst bank I've ever been unfortunate enough to deal with , their slogan is, "where you come first", I would hate to know what it would be like if you came la ... more

Friendly staff and very helpful

The most unprofessional staff and useless bunch of people. Don't ever bank with these guys.

Great service at this branch, thank you Edith always very helpful

Ive visited this branch couple days ago for changing docs. There where I have been served by JANICE RODGER she knew what I wanted to do and did it instantly and she made ... more

Very poor service

Rude Asian woman talked down to me and was extremely unhelpful as of she couldn't be bothered to help and passed me to other members of staff who were equally useless. Gl ... more

Critical: Professionalism, Quality

Very nice it was easy to get around

Appalling customer service from Virgin Money they insult their customers and do not deal with customer complaints in the appropriate manner and sending automated letters ... more

(Translated by Google) The attitude is really bad, the old woman is not dead or alive (Original)

App as now been unavailable for four days, absolutely ridiculous, Im closing my account

Always a welcoming smile and covid secure

long ques slow service

Good location, friendly staff.

Terrible experience. Outdated cash machines that take your money and dont deposit it in your account. Made me fill a form with my bank details which was then just left on ... more

Slowest bank Ive ever been in. First & last time. Not enough cashiers. Exceptionally long queue on 24/04/2024.

Come in first thing in the morning to sort out my card, and just two ppl before me, and I have to wait for almost an hourI cannot believe how inefficient this place is. N ... more