TSB Bank

I have been a loyal customer of this bank for over 2 years. I had a complete business account and I regret this bank. The entire 2 years they have held my money, broken down their system, had faults in their online banking, they have locked my account and finally they have decided to close my account because a business account is putting money into their account. This is absolutely ridiculous. I had called them to sort this out and all you hear is I understand but theres nothing we can do. Iv heard that line in every cliche Customer service duty. Its extremely unprofessional. The staff advisers have ended the phone on me mid conversation. I called in today about all this and guess what I was told I understand where youre coming from but theres nothing we can do. Iv asked them to transfer my direct debits to a new account Iv opened and they told me you have to manually call the places and change it yourself. They are completely useless. I do NOT recommend any business owners to bank with TSB. I heavily advise anyone to stay away from this cheap, cliche and unprofessional bank. Iv been with many banks and I can say this hands down this is the WORST bank Iv dealt with. They have made so many mistakes but id be here all day disclosing this. Stay away from this bank.
Apr 25th, 2023

Excellent services , cooperative and skilled staff it was my good experience.
Mar 22nd, 2023

Very helpful staff, really appreciate the help.
Jan 30th, 2023

Jan 6th, 2023

Hannah was very helpful when I went in branch on a customer related matter
Nov 21st, 2022