London, eng Elder Care Services

My husband came to HH in December 2020. A young resident of 56! Staff, care, facilities, empathy and kindness were all exemplary not only for my husband but for the fam ... more

This is a lovely care home of the past 5 years for my mother and still continues to provide her and other residents with thorough attention, support, activities and all-r ... more

I would like to say big thank you to shilpy & her brilliant staff who took very good care of my mom while she was suffering from her illness..... No words can describe ho ... more

Windmill Lodge I find is very welcoming to people that come to the Home. The staff takes good care of the people that live there.

Lovely residential care home. Great staff, v friendly.

My father was only in this nursing home for a short while. Whilst there he received outstanding care from the staff looking after him. Harriet, the manager is a wonderful ... more

This is a very good care home. The manager runs a tight ship, and all the staff are professional and very friendly. I always got the impression that they couldn't do enou ... more

I visited here, and thoroughly enjoyed my visit.

My mum has been attending the day centre for over 2 years. She loves it there, the staff are great at what they do. The food is freshly prepared, my mum loves the fact th ... more

This place has won awards

I moved here with mum as her carer in 2019. Lovely and peaceful sheltered housing away from main road. Neighbours are friendly. Monthly coffee morning in communal lounge ... more

My husband was in the Nursing Home for less than a moth and he passed away. He was looked after so well. When one entered Abbey Ravenscroft, one instantly felt the frien ... more

Awful ! There are no words !

My sister was a resident in the home I cant thank the management and staff for everything the did for her Nothing was too much trouble very helpful She has now moved to t ... more

The residents are treated with respect and dignity and are well looked after by caring staff. The staff is professional and knowledgeable with a passion for serving their ... more

Went for an interview didn't even have the decency to ring me ur loss just heard there closing down now there's a suprise

I worked there for a short while. Magement and workers were very supportive of each other. Place well kept and Residence are top priority.

Can't fault the staff downstairs and the care my Dad was given but sadly due to covid his needs weren't met in my opinion, more so when he was discharged from Hospital an ... more

The staff here are extremely rude, the floors always smell of poo and there is never anyone at reception leaving people to stand outside forever trying to attract someone ... more

"Nothing teaches us better than our own experiences." "I've learned that people will forget what you said, people will forget what you did, but people will never forget h ... more

I came to the home yesterday to visit my Uncle who has only been there a few weeks but can already see a huge change. He looks amazing. Such lovely friendly caring staff. ... more

A Great caring Residential Home

Too much in a rush to get people out and not support them.

Many thanks to Raluca the Physiotherapist at Wilsmere House for all her help given to my wife Steliana. I highly appreciate all the rehab work that she's delivering for m ... more

Short of staff and disorganized. My relative had stayed few weeks there and didn't like it. The company does not employ enough staff, as a result clients suffer as they f ... more

Not the best way to go...although carers were lovely. Special mention to Steven, THANKYOU !

My mother has been a resident in this care home and her care has been truly outstanding. The carers are excellent and always helpful, the physiotherapy team is very compe ... more

I cannot thank Jesmund enough for the care my mother recieved during the year she spent as a resident until her recent death. Letting go of a loved one into the care home ... more

My brother has been a resident since 2012 and I highly recommend Albany Park Nursing Home. The amazingly devoted care staff gave up their own home lives during the height ... more

Staff intimate with each other

The care at Derham House is superb. Staff works well and are very pleasant. Visitors are always welcome and are often grated by their name. Organised and pleasant events ... more

I was born in this hospital in 1981

I'd like to say if you're looking for care than look elsewhere! I won't go into how my mother died but her death was referred to the coroner, and even thou some of the da ... more

Not bad

Popped into the Woodland's day care centre last week. Tilly and Julie two member's of staff made us feel very welcome .very impressed with the centre and staff are f ... more

Great and kind people.

Lived here nearly 3 years. Never regretted it. People welcoming . Management excellent. Regular coffee mornings, exercise class, entertainment etc. All there if you want ... more

Lovely grounds very well kept.

Buchanan Court, I have been mainly happy with my husband's care. When I did have an issue and complained directly to Care UK they dealt with it. Can't say fairer than tha ... more

I am very pleased with the professional services given to my mother...The care staffs, laundry & housekeeping staffs, kitchen staffs are well trained, mannered and very h ... more

Incompetent management. I would recommend an in-depth state inspection.

Good

Our Mum was given end of life care at Southdown Nursing Home. We were impressed with the efforts made to care for her whilst she was there, particularly the pain control ... more

I am a regular visitor to the priory and it is a beautiful place to live and make me feel safe that my good friend lives here and has support when needed. I've just read ... more