Ipswich, eng Mailing Service

Everything went very smoothly with my import shipment and all members of the team were helpful and efficient. Great communication at all stages of the process. You can't ... more

We ordered a new one trip container, communication was excellent throughout the process, the day of the delivery we got an email with the rough time slot and the driver p ... more

Positive: Professionalism, Quality, Responsiveness, Value

Great service, great staff

Love this newsagent especially the Post Office bit. I come all the way over from the other side of IP4 just to use this shop!

Really helpful and they know how to load properly

Super and friendly ladies. PO should be proud for once.

Staff doesn't respect others. I called them up with an enquiry but it appeared that they were in a hurry and wanted to hang up the call.

Thought to try something new but was disappointed. No meat on ribs, portion sizes very small, and when money is tight it is disappointing to be let down like this. Gravy ... more

(Translated by Google) Fast unloading, you roll the pallets on the trailer yourself. (Original) , .

TERRIBLE! They are so incompetent that I have no idea how they survive. I emailed for a quote on a Tues. As I had not heard from them I followed it up with a phone cal ... more

Yes okay

You need to book a timeslot before you can enter. And you must have a hi-vis jacket as well. Ps watch out for the forklifts, they're mental.

Got verbally abused in this shop this morning by a member of staff while my daughter was with me... Absolutely disgusting!!!

Always found the staff to be helpful and quick to deal with any enquiry, whether its posting a parcel, changing s to euros or banking cash/cheques

Found most of what I wanted. Very friendly staff, also very helpful.

Eye opener

Beautiful place

Super helpful and efficient. First time visiting this post office and found the staff really professional and knowledgeable. Thank you

Very helpful and pleasant... My favourite post office in the area!!

Professional every time I come in.

Rude staff. Happy to chat to a customer about random unrelated post office business but personal stuff. 1st time I've ever been there. I've been told that they are rude. ... more

Good service helpful staff

Still open 20.21, 07 October 2022

Id give this ZERO stars if it would let me. Awful, vile man running this place. Approached me in my car aggressively, intimidating me in front of my children. Dont waste ... more

Very quick and always helpful

This is local to me and very handy, particularly to collect Amazon parcels. The post mistress is very friendly and helpful and always smiling. I went there with my bike ... more

Very helpful man, impressed with the service

Incorrect information on the website. I tried to order but the information on website was not updated and even though the restaurant I wanted food from is open, on the we ... more

Quick loading.

Excellent service from your courier Phil. Missed him by a few minutes because the Web site had shown delivery for Monday 24th. Managed to find no. and phone him and he re ... more

I've only ever sent off large letter packages so haven't had to deal with anything serious. Staff are great. Displays opening and closing times with final pick up time.

Don't waste your time using this company, customer service doesn't exists, rude and ignorant people can't even provide simple document, takes me two months to communicate ... more

Message says I missed call. Driver never rang doorbell so how do I know he is trying to deliver my urgent delivery. Really annoyed.

They didn't take cash to pay in my HSBC account, it clearly states on the website they should and they didn't take it, horrible service and not reccomended

Post office is now a part of the shop next door and doesnt provide the services on the website. Staff were apologetic, helpful and very friendly.

Friendly helpful owners and staff.

The man in there was really rude and needs to learn how to speak to customers in a friendly manner

The advertised opening hours for the post office are not honoured. I arrived at 16:50 with a drop to be triumphantly told the post office had closed at 16:30 (Where in th ... more

Excellent personal service and courtesy 5 Stars highly recommended

A lovely helpful lady served me,...I had to phone a customer of mine ,to get full delivery details,..patiently she waited,as it was a sensitive order I was sending...in f ... more

Excellent friendly service

Awful customer service, dismissive, rude. Overcharged me. Infuriating to sort an issue out with.

Very Unhelpful lady, was told she cant take my letter (recorded) as they dont pay her enough hours and she was going to close (website says open all day till 5.30)

The parcel return collection service for amazon just doesnt work, hopefully my next delivery for amazon will be by a reliable delivery service

We were scheduled to receive a delivery today between 9.23 and 10.23, there is some roadwork happening further down the road from our house and the road there is closed f ... more

Paid for next day delivery, two days later still waiting. Eventually got through on the phone only to be told delivery driver quit so now will only be delivered on monday ... more

Horrendous, how is this place is even open still when they function at half capacity of what you need from a post office, there always seems to be one person working at o ... more