Wales Banking Services

(Translated by Google) Nice and competent service. (Original) Mia i kompetentna obsuga.

Waiting to long.

Excellent service

Nice please with great staff

I was in a difficult position and came in twice for the same issue. Both times staff were friendly, helpful and my request was fulfilled each time. Thanks everyone!

Called at Holyhead stores 05.06.17 at 16.20 to buy Euros kiosk closed till 17.00! Called next day 06.06.17 at 17.10 kiosk closed again till 17.40!!! Complained to securit ... more

What great service from Paul at the Llanelli branch of HSBC. Very professional, friendly, and very helpful .Thank you

Absolutely first class service from Arwel when I visited the branch about changing a current accounts details.

Issue sorted very quickly and easily. Something 3 phone calls, 4 call handlers and LOTS of hold musak failed to do. Thanks Trica

Branch closed

Great service from Nigel the manager and colleagues. Friendly, welcoming and makes banking an ease. Much better than local branches

Its a very good bank

Amazing customer service today (23/2/23) Fair play the staff at this branch are brilliant, especially a lady by the the name of Amanda Fox who processed are ISA applicati ... more

No interest in banking

Visited Llangollen on a Thursday . Card eaten by cash machine. Left with no cash , turns out several people lost their cards. Branch shut at 1:15pm!! Not open until Frid ... more

Great currency rates and good value new jewellery.

This is the closest branch after closing Rumney. They close at 4pm when the earliest I finish work is 3pm, and I drive NO WHERE TO PARK. This is a service industry WHAT S ... more

One of the worst I've been to. Absolutely impossible to park anywhere near there, not accessible at all. Staff standoffish. Inside looks dirty and messy. Last three times ... more

Not helpful at all

Wonderful staff

I did ok untill you asked me for a digit off " my security code" !..what code,would that be..Forced to use Halifax because of no bank of Scotland banks !...

Always, The very best service. Wonderful staff can,t fault them .

Always quite busy and cash machine is regularly not working properly

Very short staffed, always a queue, customer service is simply non-existent, their new opening hours mean that if I need to go to the bank I have to take time off work, a ... more

Barclays is Europe's number one fossil fuel investor - which means they are directly responsible for fueling the climate crisis and essentially wiping out most life on ea ... more

Absolutely brilliant i wouldn't be with any other bank

Very friendly and helpful staff with convenient ATMs inside and out.

Great service, lady really nice and helped look for an account not accessed for 14yrs

Used numerous times and always had great service even out of normal hours when the proprietors are working, some part time staff won't take post out of normal hours but n ... more

Its ok , just not the best run m n s caf.

Whys it so difficult to speak to a real person over the telephone? All I seem to be able to get hold of is an automated voice which just sends me round in circles

Rude, unhelpful, disdainful and patronising. They wouldnt let my uncle withdraw money and made me feel like a criminal for helping him buy a car! My uncle lives 16 miles ... more

Rob is a Legend. Great professional service.

Visited this branch of Nat West on a busy Saturday morning. I had a problem with my debit card which had been blocked from making online purchases. The service and suppor ... more

I was served recently by Andrea, who assisted me with deposit and her proactive assistance on savings helped me save and get a lot better interest rate than I currently w ... more

Helpful and friendly staff,the human touch!

Great rates best in town

Called in to day and saw a lady called rybin very helpful as she helped my wife and I a real nice person nice to have someone like rybin to help you well done 1 ... more

Ali in the pembroke dock branch is so rude and unhelpful , she hasn't got any customer service skills at all everytime I've spoken with her it's like she can't be bothere ... more

My bank refused to release my money due to scams and fake accounts even though I know the person for a long time with plenty of history I have several transfers made thro ... more

Wondering if I can't get a job here seeing as how few hours of the week you're open it must be a doddle.... On a serious note how is someone who works a full time job sup ... more

Apparently this bank is incapable of swapping notes to coins. Nice to see local business's helping each other out! Not!

I was helped by a lady called Jodie yesterday, Barclays at Ystrad Mynach branch, who was efficient and kind beyond my expectations. Unusual to see this level of service ... more

Hsbc in Bridgend closed on a week day no notice up or reason or if or when it will reopen. Since the counter service and Saturday were taken away customer service has dr ... more

Why does it seem that the Pontypridd branch is never open? Yiu do realise that some people actually work!!! I'd love to hear your reasons for the ridiculous opening hours ... more

Always understaffed, today was 1 woman at the desks dealing with customers while 2 people at the back having a conversation while there's a que of 6 people which 2 walke ... more

Giving 2 stars due to the staff, would be less if not for them. Physical banks are vital to a community, but the big banks don't care about us individually, or as a commu ... more

What can I say, went into the bank yesterday to transfer money. Due to it being a large amount there system would not allow me to do this. So for the privilege of transf ... more

This branch lost my 2000 cheque so had to wait for over a week for it to be sorted. Shocking service do not recommend! How an earth do you loose a customers cheque?

Very welcoming and helpful staff when I opened my new bank accounts with this bank.