Scotland Banking Services

Always most helpful staff. Never feel rushed. Banked here for years.

I am a member of Halifax and went to Bank of Scotland, Castle Douglas to close an account. The lady who dealt with my enquiry went above and beyond to assist. She was pro ... more

Very helpful

Really friendly staff

Below par by a long way. I am a tourist and have toured for Scotland for over 40 years. No wonder that I happened to have a ten-pound note left in my purse from a previou ... more

Went in there once to unblock one of my cards I verified my security with one of my other cards then end result was the adviser clicked the wrong option and ended up bloc ... more

Popped into the branch on 13/06 and found the staff to be helpful & polite

Always a warm and pleasant experience in this bank the staff are very welcoming at all times

Critical: Professionalism, Value

Loveliest people!

Very satisfied and welcoming

Very helpful staff.

very helpful

Marianne King has provided an outstanding level of customer service at this branch for years and has remained loyal to BOS throughout despite many of the ridiculous innov ... more

The only indian bank in scotland. Full fledged bank. However, the timing is very inconvenient and too many paper work for even simple operations.

Nice

I tried to send money to Iraq and she was very rudely told me that I can't send money to my country as she was acting like my country isn't even existed and I see that ... more

Appealing service and attitude from the staff in this branch.

Easy friendly welcoming

Don't know what is going on with the opening times during Covid-19 ? but they are not following the opening hours that they have published for the pandemic neither are th ... more

Always great & freindy been with them for over 9 years

Staff are fantastic, friendly and so helpful.

Always a pleasure to deal with George & the other members of staff. Great customer service 10/10

Iv always banked santander

Very helpful staff, nothing is too much trouble for them to help you.

Better travel money prices than M&S. I recommend.

Great staff

Went into bank unsure of what would happen the girl at the desk helped me so much thanks you were great .

Good HQ.

Visit the cafe often and every time the staff are very friendly and efficient despite being rushed off their feet. Took an item back to return today without the tag but w ... more

TSB Bank

Opening times have changed 10am-2 pm mon-fri Not as advertised.

Closing Down......

I was at TSB Clydebank yesterday with my elderly mum. We were assisted by Lesley. Lesley was very helpful and patient in helping mum and I. I cant rate her highly enough. ... more

Vicki is my favrett at this branch we team Vicki are we

Very good and very helpful

Excellent friendly service

Friendly staff

Good service, friendly staff, only reason not 5stars is the interest rates which I realise are pretty standard, but still, it bites!

Never actually went but couldn't get them over the phone

Staff are excellent, great products with free insurance with the account, id highly reccomend.

Lovely people who work here in particular gerry..handy thing to have as I never worry about money anymore and your saving at the same time as paying off your loan

Thank you Valerie and Mhairi for all your help with my account you were so very patient with me because I am not very technical but you still.did all you could to help m ... more

Absolutely awful service in here ! Only ever one cashier open ! And you wait for 15 minutes while the other cashier gives someone the really really hard sale on investmen ... more

Great team always more than happy to help and friendly

Loyal customer for 13 years and they say there there if you need them but thats not the case first time Ive been unemployed so struggling as starting my own business and ... more

My bank card was swallowed by its ATM.The staff were so rude when I called the number. They said they could not help and I needed to call another hotline, then they hange ... more

Bought 500 eternity ring for my partners Christmas one year on 2 diamonds fell out went to shop to inform them asked if they would buy it back with only eight diamonds wa ... more

Lynne and her co-worker were very professional, lovely to talk to and very respectful of the items we cashed in today at a top rate for gold. Highly recommended this stor ... more

Always been very helpful, understanding and polite , thank you all especially J & J x