Insurance Agency Near Me

Great company

Terrible. You have to prepay, without realizing it. Upon reservation. Before pick up of car. No matter if reservation is months away. But if you cancel, takes forever ... more

Phoenix Group is the holding company for a number of what are known as 'Zombie' funds where no new money is being taken in - they only manage existing policies which have ... more

Terrible customer service.

Critical: Professionalism

Positive: Quality, Value

Critical: Professionalism, Quality, Responsiveness, Value

Phone was stolen while abroad and it took months to finally get them to pay. Refused to insure my new phone as they said they would only insure the replacement phone they ... more

Firstly their disorganised. However they did do a good job fixing the laptop. Delays when receiving the laptop back and whole process took a good couple weeks or more.

Lovely staff. Great value

It's fake I think no one answers the phone.

Mum

Trying to get help from this company on insuring my phone is like getting blood from stone.

If I could give them a 0 I would. No communication to customers whatsoever and they have had my car for nearly 8 weeks with no word and no help. Terrible company

Absolutely appalling service! Despite being on site at the right points, queries raised OF THEIR OWN surveyors. So even if their own surveyors are happy with the detailin ... more

Not even worth ONE STAR..........They don't have a good connection with they customer and poor service and bad attitude when you already taken policy owt this broker

Very nice careing people

The nature of insurance itself probably has a tendency to highlighting people's negative experiences in online reviews. I have to say that my experience with Columbus has ... more

These people are crooks and should be in prison

nuisance call after nuisance call, a real pain in the backside, wonder if their policies cover that?

Critical: Value

Prompt attention when renewal comes round also if any time claim form requested.

Poor value and service

No help

Critical: Professionalism

The attitude of the staff at Haywards is appalling. They dictate who you can by aviation insurance from. They have filed with companies house 0.00 cash in the bank since ... more

Great to be here

CRL failed its clients once, are you willing to take the risk?

Firstly my claim is rejected, because your company does not consider the storm that damaged my roof to be an actual storm unless its clocking in as a tsunami on the weath ... more

Beware these people are scammers! They will get your credit card info and take your money

Terrible company to deal with during an insurance claim. The loss adjuster took 3 months to organise repairs starting, did not reply to emails, was generally uncommunicat ... more

they say they are open till 7 pm but when you phone they are shut. useless

don't try to get insurance with this company, they don't take responsibility and don't give money back

Well I had an excellent experience with Rentguard. My Broker went awol and the customer services team couldnt do enough to help me sort things out with renewals and probl ... more

Not helpful at all and never returned calls as promised and not cheap at all. 0 out of 10

I have non fault accident since October 22 I send the video and every evidence of the accident show non fault accident Very Very bad customer service no good customer s ... more

Very rude helpdesk and call centre , processing time so slow

This company is a scam.I cancelled my insurance within 20 minutes of purchasing which was scheduled to commence in 5 days but demanded a cancellation fee when i called th ... more

It's simply a case 'Renault' want you to invest in there vehicle's when it comes to offering insurance policys, simply forget it. Move on.

Unable to speak to anyone when calling about an old policy to get copies of my documents. So frustrating.

Cant get in touch with them and when you do they are reluctant to pay out.

Very very bad service. And arrogant underwriters. The staff is very rude and unprofessional. Avoid this insurance company. Pay abit more and go elsewhere.

Sends demand emails, won't accept major cards. Fails to respond when trying to sort

Tried to renew our insurance in early October but constantly told their computer system was down and they couldn't take payment, but they said we were still covered (real ... more

Very, very unprofessional and terrible at dealing with none fault claims (doubled my renewal price even though I was not at fault). Currently on hold for about 30 mins or ... more

If you need to change the address on your policy they charge you a admin fee its 35 rip-off also a move the car from my Driveway into a classic car storage unit cctv 24 s ... more

Cheap insurance with cheap service. I have been trying to talk to an actual human about an incident and to say it has been difficult is an understatement. I have called n ... more

been with them for years never made a claim ,my frezzer packed up all my food i had to throw in the bin ,i filled it up ready for when i come out of hospital next month t ... more