Cova Insurance

Mar 12th, 2023

Firstly my claim is rejected, because your company does not consider the storm that damaged my roof to be an actual storm unless its clocking in as a tsunami on the weather report, regardless of the fact that there was damage. The roof had been well maintained, with tiles being replaced in the past 18 months and regular gutter clearing, and you accuse me of my roof being damaged as a result of bad maintenance, not storm damage. To add insult to injury, the contractor THEMSELVES noted that the damage was a result of the storms in November/December and there are receipts to this effect. When you then tell me this cannot be covered under my policy, you state that there may be a way to pay for the internal damages. I couldnt afford to hire a contractor to do this work as your company didnt pay out on my first claim, so Im already 1200 down. I then go about repairing the internal damage myself and you now reject it because its less than 500 excess. Complete cowboys. Avoid at all costs.
Mar 12th, 2023

I do not recommend it. Be aware of scams. When you need them, they ignore you disregard the fact. With Covea insurance for two years, we bought the personal injury and public liability. Recently had a hand injury and could not work for two months, claimed for personal injury initially person's name Christopher Allen, responsible for screwing your case disregard the fact, you are entitled to the claim, and you will get paid that is not a problem; after three months of back and forth, he says you are not eligible. This is an outrage scam; I firmly believe that the same will happen to the liability if you need to be covered by them. I am shocked. I scare to recommend covea insurance to others.
Oct 9th, 2022

Jun 23rd, 2022

WORST insurance company EVER WORST insurance company I have ever used in 38 years of having car insurance. They are unhelpful, uncooperative, almost rude & arrogant & their overall service is an absolute disgrace. But whats worse is that they will find absolutely any excuse or minor reason not to pay out for a legitimate insurance claim. I live in Plymouth but my children live in Essex so I go up there one night a week to visit them. Because I didnt declare that I stay at another address for one night a week when visiting my kids, they are refusing to pay out after unnecessarily writing off my car after a minor accident where the car is worth 20k & the repairs are less than 3k They originally offered me half of what the car is worth & now refusing to pay out at all so Im taking them to court where they dont have a chance of winning by according to my solicitor. Absolute disgraceful company who deserve as much bad publicity as they can get. AVOID LIKE THE PLAGUE Only given One star as it wont let you give zero stars
Feb 1st, 2023