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I am not one of those that gives negative complaints to anybody but this time I think it's going a bit too far the worst medical centre , I have came across I have been r ... more

No appointments available been having headaches and extreme tiredness for nearly 3 weeks not been seen

Only have I recently realised how bad this surgery actually is. The bedside manner by the receptionists truly is atrocious and the communication between staff is poor. Al ... more

You lot are so initiating. Your practice is beyond a joke. You constantly get my elderly mother's repeat prescription wrong. How I do not know. Her repeat prescription i ... more

If not for abundance of caution from one of the doctors, life-threatening condition would not have been diagnosed. No problems with reception.

Phoned as I have COPD and wanted nebuals for my breathing could not see anyone have had to phone up north to have get one and I am having trouble to breath. If I could gi ... more

I've just registered to this surgery and the receptionist went above and beyond to help me get all set up. She was also very lovely over the phone.

This chat bot fails at the flow of answers and makes it impossible to opt out or stop - terrible terrible service and user experience

Worst surgery, been trying to get hold of doctor for 3 weeks. Still nothing.

I have recently moved back to Plymouth after living in Cornwall for many years. I have registered with Elm Surgery and have used them several times since living here. I w ... more

Probably the worst surgery in the whole of London and Surrey! You never get an routine appointment the next day or same week. You have to wait 3 weeks to see your own doc ... more

If you want have problems with your medication and sit on the phone for hours trying to get someone to sort it out but end of the day still achieve nothing look no furth ... more

Does not seem to care. Has put me off doctors all together. People need to remember these guys are GP's i.e. they are general practitioners so if you have something that ... more

The practice in general is OK. However unfortunately it would appear that the surgery is now being run by receptionists, and the order of the day is to dismiss as many pa ... more

Dr Pathagani is the best. Karen is nice and not a Karen. Be polite, assertive and you'll get what you need.

Wonderful experience with the team here.. The staff and the doctors are really kind and helpful!

Sadly I feel the surgery has declined over the years. It was a great surgery with many different services, but now no longer. I still feel it is the best surgery inRother ... more

Dr. C. Moncada has been my regular GP for the past 8 years or so. I can't thank her enough. Not only is she professionally caring, but also, she's more humane, compassion ... more

Rung 65 times on the 11march 32 times on the 12 march but couldn't get through to anyone, they must take the phone off the hook. I pay alot of money in taxes for a servi ... more

Nothing really to complain about to be honest. Waiting room is small and clean, receptionist was lovely and cheery. I was lucky enough to get an appointment for gender se ... more

Poor service from the GP. The consultation lasted 2 minutes. Doctor Dillan has very poor people skills, and will not give you a diagnosis!

I went today to register myself my wife and my two daughters and faced a very unwelcoming atmosphere and rude behaviour of staff from reception to business manager. Anoth ... more

I'd like to say thanks to the young lady at pioneer medical group emily for being so sweet n kind to Richard for being compassionate n kind n thoughtful a very lovely ges ... more

Always been a nightmare to get an appointment! I'm really disappointed this morning, called up to try and get an appointment for my 3yr old daughter. She has had diarrhea ... more

The worst GP Surgery I met, What can say please do not register , you will regret later, Very poor on communication and practices I just had a call with them treated me ... more

Always been 100% supportive and helpful. Thank you.

Much better than many other GPs. Admin is friendly and efficient, doctors (though I hardly use them, being very healthy!) are fine. Waiting times on the phone are reasona ... more

Dr A. McNally of Practice B Govanhill Health Centre is an excellent GP who has given exemplary service to all her patients.

The best in the surgery. By a looooong shot

Good

Can't see the doctor in person, just phone conversation after waiting 2-3 weeks or refer you to pharmacist even though I've lost feeling in my arm - NHS is in the toilet

Great phlebotomists!

Still waiting after three days for doctor to phone me

Always great the member of staff and nurse are amazing people thank you

Not one to rant but I will be looking for another surgery.... was told I would have to wait for an appointment for 24 days. They can't cope with the numbers they have

I was allocated to another surgery, very disappointing. Then, i found Garvin Surgery. They answered to any of my needs at anytime when was necessary without delay. The be ... more

The staff and the drs are super friendly and efficient. can't fault them

I toi was referred by my GP practice All the staff and were absolutely brilliant Can't recommend higher David Holmes Wales Sheffield

Receptionist staff were fantastic. So helpful, and had no hassle at all with registration and sorting out my prescription. Dead chuffed

Rang this morning got an appointment at 2pm saw Victoria who was brilliant feeling so much better tonight after given medication for a chest infection

The GP receptionist is expected to have at least some level of empathy. Not in this case unfortunately!!

When a doctor fails to get repeat prescription medications done upon timely request leaving patients without important medications over weekends, and with NO form of com ... more

It's a nightmare trying to get an appointment. I've been on hold for 25 minutes trying to get an appointment. I've supposedly been at number one in the queue for that lon ... more

Absolutely HORRIBLE! Ive been trying to get a physical appointment for weeks, I keep calling and keep getting the same receptionist who has poor communication skills. Her ... more

Been with this doctors for 10years and always lived in same house. Went to register new born there and said we are out of catchment area. Can never get appointment and r ... more

Reception not helpful. Appointments not worthy ringing for. Surgery not punctual. Med staff under pressure hence bad service.

It's a good surgery, yes they are busy, yes there's shortage of doctors but they are friendly, they advise whom to call, if they can't provide a solution, even mother in ... more