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Good doctors

Since my previous GP practice of 42 years standing closed in the autumn of 2022 I transferred to Wideway Medical Practice... not without a little trepidation! As it happ ... more

Fab

Had a kidney transplant here, got a scone transplanted instead of a new kidney. Now I have end-stage Diabetes Insipidus...

Great surgery on the whole. Doctors very thorough. Receptionists and nurses are lovely people; friendly and helpful.

Never answer phones should not be discussing patients problems in front of everyone at the desk . Since lockdown over the phone appointments thats why a&e are so full be ... more

Dreadful servis .does not open till 9-30 in morning. The other docs open at 830

Always very helpful

I can't give an opinion of this practice as you can't get an appointment

THE WORST "GP practice" i have ever in my life dealt with. Cant physically go into how many mistakes they have made, as i would be here all day. Refused to diagnose me wi ... more

I find find the doctor and staff excellent can't help you enough

Very bad communication with reception desk , giving wrong basic information and then pushing you back was looking for my prescription for two weeks , suffering bad skin c ... more

Satisfactory

Reception staff are brilliant and really helpful. They always offer friendly assistance and professional courtesy! The doctors are kind and understanding - I always feel ... more

Nice people very helpful

Friendly staff Very helpfull very informative and supportive GPs Very nicely maintained with very clean floor and surroundings Reallt understanding and supportive staff t ... more

This is my Dr's and went recently & Dr Velu is 1 9f a kind & cares deeply for us, her patients!

I have been calling at 08:50 but still it says it is closed. Why at the site you have mentioned opening hours 08:00am.

A truly awful dated surgery made worse by Dr Jennings derogatory patient handling skills

1st class doctor and a 1st class person ,always attentive and understanding .unquestionably the best doctor i have ever been to

Older lady on reception is horrible and dismissive and talks over you really really over the top rude ! Dr Morrice is actually lovely and a really kind and helpful dr how ... more

One star shy of perfect score because you never know when a doctor will call back, making it hard to schedule your day. But Dr Melville has been great. Very personable. T ... more

Absolutely disgusted with this surgery. An absolute disgrace.

Horrible experience. As a family living in Partington, what a pity that we have no choice as we only have 2 GP in this region. This practices receptionists: always rude a ... more

I was early for my appointment but didn't have to wait long the receptionist was very nice and helpful

got an appointment same day i called. zero wait, friendly doctors, effortless check-in

1st visit to this surgery. Was seen in MSK department. Ample parking, simple self check in , really clean and spacious. Prompt and professional clinical staff with such e ... more

I forgot to ask for my prescription for my medicine I must take 1 tablet daily and if I don't take it I feel side effects, I called the surgery and they told me by phone ... more

Can never get through

I have a home in the village (had several over time) - I always get friendly service, never have to wait more than a few minutes and they always remember me.

Called to book appointment for son, informing them he was with me and not his mother (divorced), so they'd need to contact me with appointment details. They duly ignored ... more

Used to be a great doctors but a lot of doctors are disappearing

I have been afraid of Drs and tests but had a nasty fall requiring hospital treatment and subsequent Doctors/ surgery involvement. Ben, the nurses, receptionists have bee ... more

I have been with Ashingdon medical practice for just over a year now and have always found the staff to be helpful and quick to respond. Today especially i have to share ... more

Excellent doctors, nurses and all staff there, they have all been polite and csring

Lovely place for doctors appointment , feel free for asking , thanks ! .x.

Staff polite and friendly. Had a Flu jab. Seen very quickly.

Am leaving Benson and I feel sad to be leaving this GP. Receptionists have always been courteous and helpful and I have never struggled getting an appointment.

Great surgery and the staff are very friendly and helpful and knowledgeable

Great service, staff very good

It is a terrible service.

Helpful

New to area and registered here with GP. I needed to be seen recently as I had a bad chest infection, I rang first thing and spoke to the lovely receptionist who offered ... more

Worst clinic in Birmingham. I was entitled to free medicine for gout and at the reception they told me to buy it myself without a prescription and for my own money. I w ... more

Fantastic service from Dr Eccles

Apart from the current issues being experienced by all surgeries and GPs, and having been with them for years, I consider myself lucky. If ever any of the staff have got ... more

Highly recomend to you do not use this Doctors if you can avoid doing so. The lack of care in the community is discusting. The attitude of the receptionist is appalling a ... more

Used many doctors across the UK and this has got to be the best service from a GP surgery I have ever received from all areas of staffing. Thank you- keep doing what you ... more

Staff at reception and over the phone are always lovely and very professional..always get an appointment to see a doctor within the week or sooner if urgent..very good me ... more

100% not recommended. A very nasty attitude with no people skills whatsoever.