Wide Way Medical Centre
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Hours
Chamber Rating
-
Donnie Branco
Jan 29th, 2023 -
Hazel Axford
Apr 19th, 2023 -
N A
Apr 6th, 2023 -
Lizzie T
Mar 15th, 2023 -
Sonal patel
Mar 12th, 2023
Contact Info
- (208) 623-1300
Questions & Answers
Q What is the phone number for Wide Way Medical Centre?
A The phone number for Wide Way Medical Centre is: (208) 623-1300.
Q Where is Wide Way Medical Centre located?
A Wide Way Medical Centre is located at 15 Wide Way, Pollards Hill, eng CR4 1BP
Q What is the internet address for Wide Way Medical Centre?
A The website (URL) for Wide Way Medical Centre is: https://www.widewaymedicalcentre.nhs.uk/
Q What days are Wide Way Medical Centre open?
A Wide Way Medical Centre is open:
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: 9:00 AM - 9:00 AM
Sunday: 9:00 AM - 9:00 AM
Monday: 9:00 AM - 8:00 PM
Tuesday: 9:00 AM - 8:00 PM
Wednesday: 9:00 AM - 9:00 AM
Q How is Wide Way Medical Centre rated?
A Wide Way Medical Centre has a 2.1 Star Rating from 38 reviewers.
Hours
Ratings and Reviews
Wide Way Medical Centre
Overall Rating
Overall Rating
( 38 Reviews )
Hazel Axford on Google
As it happened, this has been the best thing which could have possibly happened as every contact with the practice has been positive... I have found all of the receptionists to be polite, concerned and helpful whilst dealing with endless phone calls and patients.
All of the doctors I have had contact with have been concerned, interested and helpful.
At 82 years of age, with a 23 year history of chronic arthritis, three joint replacements and unfortunatly due to an unexpected fall in February this year, having sustained an extremely painful pelvic fracture; discharged home from St. Georges, my care was thankfully subsequently taken over by Ms Elaine Ferguson, Advanced Treatment Nurse, and the help I have received thereafter has been second to none.
I cannot thank everyone at the practice enough for the valuable work you do... you have been my lifesavers.
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N A on Google
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Lizzie T on Google
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Sonal patel on Google
I really didnt want to leave a negative review but here I am.
First impression when joining was good as the registration process was super fast.
I then went in person to make an appt. The receptionist was grumpy and disappeared mid conversation to answer her mobile phone before coming back.
She was then annoyed with me for not knowing if I needed an asthma check or an asthma review. When I asked her what the difference was, she sucked her teeth and told me I should know. She was also unable to make me an appt and I had to wait for a phone call a few days later to do this. I think it was Yolanda who called me - she was very polite and efficient.
Its been impossible to make any appts since via telephone so Ive given up.
I then put in a request for my asthma meds last week to be sent to the pharmacist. When I went to collect it, the pharmacist told me it hadnt been ordered so I contacted the practice via the website.
A practice pharmacist called me this evening to review my medication. She said someone should have contacted me about why my inhaler had not been prescribed as they needed to check some things - but this didnt happen. She was clearly getting annoyed with me when I questioned how she had come to the incorrect ACT score and for asking why no one had contacted me if there was an issue with my meds.
All she kept saying was I had to contact the practice manager via email but she couldnt give me an email address as she didnt work for the practice so didnt know it. She was very keen to repeat that she didnt work for the practice. When she asked me if I had suicidal thoughts in a very singsong, lets get through the list of questions type voice, I was hardly going to say anything other than no as I did not feel she genuinely wanted to listen.
I would have thanked her for her time had she not abruptly ended the call.
Im hoping that one day, Ill be able to have a good experience here.
Ps nurse Katia was lovely when I saw her.
Looking forward to the PM a contacting me to discuss further.
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Donnie Branco on Google