England Optician

Very professional staff, friendly and efficient, been a few times and will happily go again when needed

I and my teenage Grandson have been attending Vision Express for some years now and we have always found the staff to be very friendly, helpful and most important profess ... more

I have some complications with my eyesight and some family history with sight issues. Thomas Carter test absolutely everything with up to date equipment and staff who rea ... more

The lady who does the actual sight tests here is just the loveliest person ever. Everytime I go she is so friendly and treats you as an individual not a customer

Quick and very helpful, the lad scanning my eyes was brilliant and so was the lady in the second stage room, really good at advice and answered every question I had! High ... more

Phoned up specsavers @Swiinton could not speak to anyone it says leave a message which I have done 4 times over 2 days still no phone call from SPECSAVERS audiologist. Ru ... more

Staff are lovely, very professional, and I felt as though I was in good hands, also they didn't push to sell me anything I didn't need.

Mornie is excellent. Service is fab.

Great service in Audiology. I had one hearing aid that was playing up - within a minute, a new wire had been fitted and I was back to full hearing again. Highly recommend ... more

came back as was well over due test & been here, before not impressed with staff out front not very helpful & said would call me following day and have not mind lady te ... more

Great service and great customer support all with low prices.

Excellent professional and caring service by all staff in Dereham branch. Accessible for those with disabilities. Also recommend the Norwich branch for good range of 'hig ... more

Excellent service purchasing glasses for my son. Highly recommend.

Incredibly rude staff. Don't deserve to be in business. Avoid at all costs.

Absolute chaos! Went to pick glasses up (have to make an appointment for this) glasses had gone missing but no one bothered to get in touch to change the appointment. Had ... more

Brilliant service staff are friendly

Unfortunately I have an eye condition that runs in my family, over the past month or so my eye has been playing up so I took a trip here to my local Opticians. The ladie ... more

Amazing and very friendly

Been going for a few years and always get exceptional service. Recently took my 4 year old for her first test, all the staff were great with her. New glasses arrived quic ... more

Absolutely fantastic service from the team here at Hoveton. Sincere thanks to James the optician, James who carried out the tests and helped me choose the frames and lens ... more

Very friendly and helpful staff, everything works smoothly. No long waiting time.

They value and treat white customers better, which is a crazy thing to do in 2023.

I went there a meeting and the customers service was very unhelpful and moody I spoke to an overweight pink haired unstable lady she didn't even know what day she was in ... more

friendly staff. plenty of glasses to choose including designer ones.

Professional with a relaxed atmosphere

Iv been with this opticians for 23 years. They have always been very kind and polite.. I was most disappointed and pretty upset today for how I was spoken to over the pho ... more

After many years buying glasses from a cheaper supplier have found a supplier that makes sure that my glasses fit properly and dont need me to keep pushing them back in ... more

Poor service, the manager looked down her nose at me and my child. They refused to repair his first broken pair received on the NHS and never bothered to explain the NHS ... more

So I come in this morning I had no appointments & I wanted to try get contact lenses. Tom was lovely and said he was free instead of booking me in and waiting nearly a we ... more

I was served by a member of staff named Aysha. She is extremely helpful and polite and nice. I was there for first time for eye test. She made me feel comfortable and h ... more

Love my new glasses they fit perfectly. Also new sun glasses are brilliant. Thank you Chloe for your help and advise on taking time with me to choose suitable styles.

Good service.

Friendly knowledgeable amd helpful staff, did a great job, very satisfied with glasses, will be back

Absolutely amazing and friendly staff!!! My daughter couldnt get to an appointment, and I went in on an off chance and they were all so helpful. Saw her straight away wit ... more

Very good xx

Friendly and professional service from a first class team. All the staff were extremely helpful and I am very pleased with my new glasses. I would not hesitate to recom ... more

Welcoming assistants, very attentive and professional. Well stocked shop with an abundance of variety of glasses. Good location. Highly recommended.

Very helpful member of staff as my frames had broken, found matc swapped lenses and bingo! Result!!!

Very helpful and good service

Always go for my glasses saved 120 on 2 pairs of verifocals one of them sunglasses

After having issues with my local opticians I followed a recommendation and booked an appointment at The Specs Factory. Great experience from start to finish. Duncan was ... more

CrP

Friendly, professional helpful staff

Very expensive eye tests and glasses. Not worth it, in my opinion. Prescription given was questioned by recent optometrist as it was way too strong. No wonder I have had ... more

A GOOD OPTICIANS SO HELPFUL THEY REALLY KNOW HOW TO LOOK AFTER YOU

Lovely staff,great cut....will be my local hairdressers...thank you ladies.

It's on fire

I had eye test July and they still haven't let me know my glasses have arrived no one answers the phone I've called loads of times.. Linda Newman