Yates and Suddell Opticians

I worked there for nearly 4 years and after going back from furlough the manager became a bully all because none of the walkden staff wanted to go back a month after we got furloughed. It bruised her ego. It caused me anxiety as she would be sat with a new younger member of staff and would be whispering to her. The atmosphere was toxic. There was also numerous other incidents. I put up with it for nearly a year and had to hand my notice in. 3 of her staff left because of her, and nothing was done about it. She has since sent messages on Instagram to my partner which was flirtatious trying to get him to leave me and get him to join her singles group. He was dumbfounded that she sent these messages, as there was a lot of other comments she put in the message. Not very professional for a manager.
Sep 6th, 2022

Poor service, the manager looked down her nose at me and my child. They refused to repair his first broken pair received on the NHS and never bothered to explain the NHS scheme to me. Found them to be very rude with very little to no communication skills. They also reluctantly gave me the prescription back so I could take my service elsewhere.
Mar 19th, 2023

Great service as usual.
Mar 11th, 2023

Friendly and professional little outfit; eye tests follow standard procedures. Julie, who works there, is a lovely lady. This company is older than my parents so I assume they've been doing something right.
Oct 18th, 2022

Have just tried to make an appointment. Spoke to Pam on the phone. Found her very rude. I will not be using this opticians again.
Jul 8th, 2022