Wales Optician

The lady that tested my eyes was amazing, I suffer very very bad anxiety and find it hard to leave my home and she was so lovely and helped me calm down and didn't make m ... more

Always get a thorough check. Have been going to this opticians since I was a young teenager so must be 50 years+. Service has always been good.

Love glasses. No probs selecting them.

First class treatment and service as always . All staff are extremely helpful.

Excellent service. The staff are friendly and welcoming, the service afforded is second to none and the decor inside the premises is clean, roomy and nice and bright. I w ... more

Visited yesterday for an eye test, the store was quiet and peaceful. My Optician Jumana Arabi was absolutely lovely - a nicer woman you couldn't hope to meet. I'd love to ... more

1st visit for eye test was a great experience, second visit didn't go quite so well .I asked the lady helping me to adjust the nose pieces 3 times but she just didn't do ... more

Amazing place! Took my 2 year old for a eye check and try were fabulous with her. Very polite staff and great service. Highly recommend

Very professional.

(Translated by Google) The optician I had is a very good physiognomist and very good advice, which makes the selection of glasses super efficient, comfortable... and more ... more

I have used iCare Opticians on two separate occasions and can honestly say that the level of care I received, the thought and the consideration that was shown to me has b ... more

Optician really good. Staff confusing. You go from one to the other. Prices go up and up . Then when you ring for your glasses...we are short staff . Not processing . ... more

Fantastic service.

Absolutely fabulous opticians. Been with them for years. Staff are more like friends than staff. Really good prices. Always squeeze you in. Defo recommend

Very good Opticians, very helpful, and professional . Unfortunately the receptionists are not very friendly and even though the masks hide facial expressions a cheery smi ... more

Excellent service and advice from the staff at our local Maesteg store

Such a lovely experience. Took my daughter for a routine eye test. Ellie our optician was wonderful. Explained everything and was extremely attentive to my daughter. Geri ... more

Good service. Friendly staff.

Am very happy. Amazing service from Steve and others in the team.

My new spectacles are absolutely fine.

Great service

Great staff

This has been my opticians for years and they are always professional, friendly, helpful and very good with my children.

Nicola is superb and knows her stuff!

My husband posted yesterday but it isn't showing! Fantastic service when we were desperate, thank-you

My wife and I just had our first eye tests here and were both impressed with not only the thorough and professional service, but also the friendly and chatty ladies in re ... more

Bloody marvellous staff were excellent , friendly . Good cop bad cop n worse cop those are the nick names I gave them but they were all excellent n very professional n c ... more

Eye test was first Class, waiting area a little tight. Initially Glasses were Ok but reading glasses lens developed a sliver of plastic which could have penetrated my eye ... more

Excellent customer service.

My first time there. I didn't have to wait long before I was fitted for two pairs of glasses, a BOGOF deal. The staff were friendly, if not charming, and highly professio ... more

Very good service as always, everyone was kind and considerate new glasses delivered on time a special thanks to Alex .

Such a lovely team who all made a very nervous customer feel completely at ease. Highly recommend.

Incredibly helpful. Andrew the optician gave me a thorough test and put my mind at rest and also what I had to do to keep healthy eyes.

My other half uses this branch... Well used to. They cancelled appointments but didn't actually get through to him resulting in us wasting petrol on a 60 mile round trip ... more

Very helpful and friendly staff and professional service. Would definitely recommend! March 2023. Just used this service again and can only speak highly of this business ... more

Very good a d fast

Saved my left eye by getting me to singleton hospital

Friendly, knowledgeable and the without doubt, the most thorough eye test I've ever had.Highly recommended!

Fantastic service from making the appointment to receiving my new glasses.

The front desk staff are really good and helpful. The optician is great, relaxes you, advice given is so apt. Recommend to all I know.

Went into the shop to get my arm put back on my glasses, no advance warning, no appointment, job done within 20 minutes, fab ladies, thank you again

Actual eye test was ok. Picked out new glasses 1 readers 1 distance. Told to come back in week to pick them up. Readers are ok but distance glasses i have had to take bac ... more

I had only had my eyes tested a year ago by a DIFFERENT optician but was very disappointed by the glasses provided. So I decided to return to John Lewis Cardiff who had ... more

Went there the other day to see the optometrist, best service and most thorough eye test ive ever had, an overall great experience and much better than my previous experi ... more

My experience today from the the lady on the phone in the Barry branch at approx 4.40pm was unbelievable. Not only was she extremely rude and didnt give me chance to spea ... more

A thoroughly Professional and friendly service. Martin, the Optician I saw, was efficient, informative and reassuring about my vision and managed to do so without ever st ... more

A very pleasurable experience to something that feels daunting. Great service and customer satisfaction. I didn't know what frames would suit me but the staff put me at ... more

Bought two new pairs of specs,always go to this store as the service you recieve is second to none.

After some difficulty contacting Reception I eventually I got a prompt appointment with the optomoterist, Barbara, who gave me a very comprehensive and thorough check. 5 ... more

doesn't deserve any stars absolute rubbish