Luton, eng Doctor

I thank Ali Khan very much, been going to this centre for the last 7 generations! Even my great grandson came here

Amazing surgery, lovely staff

Much better visit this time around. I was 17th in the queue when on call, but my last surgery would just cut you off and wouldn't put you in a queue. I was only 25 minute ... more

This review is for Pauline the amazing receptionist. She's very helpful, polite and informative. The best one there! 5* for you! Doctors are OK, they do call on time and ... more

Worse surgery ever. Rudest staff. They don't give appointments and are very rude. They don't care about patients. Never let you leave messages for doctors. They look like ... more

all staff is very good and friendly. Doctors are very helpful and friendly. They always listen carefully and diagnose very well. Great experience with oakley surgery

This lovely surgery far surpasses previous doctors with helpful staff and they look after you and family . Ok booking an appt at 8am can be a challenge but find me a doct ... more

"Doctor" Campbell is useless.

Joke trying to get an appointment

Only have I recently realised how bad this surgery actually is. The bedside manner by the receptionists truly is atrocious and the communication between staff is poor. Al ... more

If not for abundance of caution from one of the doctors, life-threatening condition would not have been diagnosed. No problems with reception.

You lot are so initiating. Your practice is beyond a joke. You constantly get my elderly mother's repeat prescription wrong. How I do not know. Her repeat prescription i ... more

I went today to register myself my wife and my two daughters and faced a very unwelcoming atmosphere and rude behaviour of staff from reception to business manager. Anoth ... more

The worst GP Surgery I met, What can say please do not register , you will regret later, Very poor on communication and practices I just had a call with them treated me ... more

Always been a nightmare to get an appointment! I'm really disappointed this morning, called up to try and get an appointment for my 3yr old daughter. She has had diarrhea ... more

You can never get appointment everytime you call it says surgery is close even at 10.30am

The worst medical centre in Luton. I been calling everyday for over a week now to get an appointment and every time end up with no more appointments excuse!

Absolutely horrific, awful, awful awful service. Dont register at this surgery. you probably get a visit by Angel of death sooner than the answer your call.

I called 5 days and Still did not get a prescription

Ridiculous opening hours. Refusing to use modern means to register new patients. Having to send a letter out and take to physically to the surgery only to find it closed ... more

Never get the appointment , waiting on telephone for more than 30 minutes and they told call 111 we dont have any appointments....

Very easy

They have improved a lot. We actually started getting a great service for about 6 months and it was turning to the great surgery it once was. Unfortunately it's slipping ... more

This isn't even the right surgery...the surgery is in hockwell ring!... This shows how bothered they are about their patients!

Anybody who writes a review to say this surgery is more than 1 star and says anything positive about the staff is a complete moron. You could not wish to find a more unpr ... more

I really wouldnt recommend this doctor he gets pleasure out of making people suffer and will blame EVERYTHING on smoking

This is wrong...Please don't go there, This is fake root

Utterly disgraceful and disgusting behaviour towards patients! I am actually fed up with calling to find out results or booking appointments over the telephone as no one ... more

Only way to get an appointment is to go there 8am. No use calling the phone, they do not use it.

This is worst place and service ever, the women on reception is so rude maybe because i wasnt british like her, i was calling that i will be late because of the traffic i ... more

Disgusting , been on the phone since 8.09 was in a queue and was 2nd in the queue then got disconnected , retried then 8th in the queue at 8.27 then again got disconnect ... more

One of the worst surgery in Luton. Im Absolutely disappointed with their services, they dont even respond to ur calls even if u start calling them 8am in the morning. sta ... more

Worst gp ever I registeredtrying to make appointment for last 1 month

I would even give 0

Over the past year I have had a few appointments with Nurse Gill. She is absolutely brilliant at her job. So caring and thoughtful. She goes out of her way to help her pa ... more

Completely useless place I was trying to get opointment I was told to call at 8 am every morning, after few times of trying, unsuccessful I went in and asked for first av ... more

Difficult to get appointments

Just curious if everyone is happy about how rude Mr practitioner who always emphasizes that he is not a doctor. So rude, and unprofessional that I won't hire him to work ... more

Shocking, tried to book an appointment whilst in the surgery and was requested to call in. I explained that I received the text message whilst on my way in to book an app ... more

Appointments. Don't keep telling patients to ring back at 1pm as you need to be seen and then when you do telling them the surgery is fully booked

Absolutely appalling. Called around 17:00 to ask a every simple question, still waiting at 18:30. The phone eventually starting to ring but no one answered. I was obviou ... more

Was on hold for over 2 hours 20 minutes, went from position 6 to position 1. No answer. Cut off. Disgusting!

Nightmare getting through and when you finally do.....Very poor and rude service, receptionist very rude, and has no customer service skills whatsoever, tutting and sigh ... more