London, eng Moving & Transport

10 minutes trip from Cavell street to regent street and a 39 bill. Never mind the additional fee for an allegedly bigger car . You've all been warned. Get a black cab. Th ... more

Despite booking in advance and having a confirmation for the correct date and time sent to me by text message the driver never showed up. Having called the office I was t ... more

Taxi service - They lie about availability so when they promise 20 minutes and you ring after 30 mins and they say 2 mins and you ring after another 10 mins and they say ... more

(Translated by Google) After booking a London airport pick-up with them, booking two months in advance, they didn't show up. We are still awaiting a reply and the return ... more

Service: Limousines

Pleased with this service I would definitely recommend this company - everything was done with ease and no hassle. Also, the car was very nice and clean, I had a very enj ... more

Service: Limousines

Terrible service on NYE. Driver was 30 minutes late and gave no indication that they were going to be late. No text or call. When we rang up 15 minutes after the booking ... more

When i booked a cab to heathrow, I was told it would cost 50. When the cab picked me up he asked which route inwanted. I found the quickest on waze and the driver told me ... more

Good service. Always reliable.

Very good service from start to finish

Great service and good price with driver and vehicle up to scratch a very reliable service and trust worth and most importantly safe one too

Absolutely rubbish cant even get an address right drivers and controller are terrible avoid.

If I couldve given minus stars I would. Absolutely terrible service from beginning to end. Do not use this firm. No wonder the country turns to apps rather than local fir ... more

There good taxi service

Please avoid. We had booked a minivan, and they sent us a prius instead, which was much cheaper to book in the first place. Customer service was not helpful and kept argu ... more

Decently priced, some good drivers

Disgraceful service. Arrived at the cab office and requested a cab. The staff asked where I was going and due to it being a short journey said no we don't have any taxis ... more

Disabled. Left at bust stop by both 142 and 258 because drivers are either blind, stupid or just plain racist. Every Sunday night same thing. No complaints number. No on ... more

Possibly the worst company I have ever had to deal with. If you can I would recommend you avoid at all costs!!! They treat their customers with total contempt.

Easy to use payments portal good customer service support.

Drove with Sher from Southend airport to London and he was great! Friendly and professional. Service was on time and a great person to chat to.

Unfair charges for 'car damage' that I couldn't logically have caused. They failed to use common sense and just wanted to charge someone. They inspect the car once a few ... more

No help whatsoever

Shockingly terrible

This company is a complete joke. I rang to book a car one day they said 38 I rang the next day to confirm they said 65 when I challenged the man he became so rude and sta ... more

Always late. Really bad service. Find another taxi company

Would give zero stars if I could. Did not show up for airport pick-up, no prior notice given so we had to scramble last minute for an alternative. Waiting to see if I get ... more

Good job getting rid of my mother in law so quick ! Many thanks

They are very rude, never use their service at any cost. They are not even cheap now and started charging more than Uber and Ola but their way of handling customers is d ... more

Possibly the worst experience Ive ever had! Took money, but forgot to send a car!!! As a result was late for my flight. Customer services wouldnt even respond to my email ... more

Disaster. First time user Had an airport pick up and driver didn't show up (this on top of asking for prepayment for pick-up). I had to call them to see what was going o ... more

Do not use this car service. I ordered a car to pick up my elderly mother at the airport. Jamal / jay at customer service decided to cancel my car when driver was en rout ... more

Rude and useless service. Hanged up the phone after saying no taxis because of tube strikes.

We came across them a year ago when we moved to the area. The experience was consistently substandard in that, often, the cars were very dirty inside and the drivers were ... more

Might be a reliable company. However my experience was Bad. Booked for early morning going to the airport, kept calling to check as the driver didn't arrive and I have a ... more

Told me 10 minutes. 25 minutes later and I am still waiting here. Called them 4 times. Thanks !!

They didn't even turn up taxi driver couldn't find me and had to call them about 10 times and I booked for 4 and then 20 minutes later cancelled it dont use them

Went to website for chelsfield pick up. Not on list, nor Orpington. London Leeds is though!!!