West end lane cars

Rude and useless service. Hanged up the phone after saying no taxis because of tube strikes.
Aug 9th, 2022

Very poor communications and operations - I called on 18th June to make a booking of 21st June, the lady told me they can't finalise how many cars will be available until 20th afternoon, which means the earlist time to book is 20th afternoon. When I called them on 20th June at 13:35, the lady said it's fully booked. This is INSANE
Jun 16th, 2022

Feb 12th, 2022

Just awful since change of ownership not blaming owner but she needs to look at who she has hired! Rude controllers and very rude drivers. Will never use again. Drivers turn up full of attitude and controller sides with drivers without even knowing full story telling customer 'it's your fault'. They will lose a lot of customers if they continue. No need for rudeness!
Jan 12th, 2022

I spoke with a woman called Lorraine about opening up an account. She said she would call me back with a quote for a monthly invoice. I found this odd, as I was expecting to be given a quote on that call. Over thirty minutes has passed and she has still not called back with a quote. Unprofessional.
Aug 21st, 2021