England Optician

Absolutely disgusting they cancelled my appointment yet again, 6th time now in 3 months. Rude staff. No apologies nothing. Going to someone else after 16+ years! Would gi ... more

1 star is very generous My son ordered online, the money was taken from his account on 3rd April but no items have been received No confirmation email of order Unable to ... more

Website says open till 3pm. Arrived at 11.45am. Closed! Not good enough.

I absolutely agree with Jake's review. The one receptionist lacked true training and basic customer care service. The optometrist was arrogant, out of touch and date like ... more

Very friendly staff's. BUT IT TAKES ME TWO MONTHS BEFORE I COULD GET MY GLASSES BACK FROM THEM. THEY MADE THREE MISTAKES WITH MY GLASSES. I WOULD NOT RECOMMEND THEM TO ... more

Found out what my problems were.given medication

I got two pair of spectacles from this company last year, I got some fabulous frames for my main pair and the valu for money frames for my sunglasses, very happy, in fact ... more

Never had a bad experience in here all the staff are amazing every time I go in, I also take my child who has ADHD and Autistic there and they are so patient with them, m ... more

Have been going to Asda for years always satisfied very helpful would recommend.

I used John Lewis Opticians for the first time a couple of years ago and the experience was a good one, so obviously decided to return when I recently needed an eye test. ... more

Waste of money! Next time I woudnt even think of going to this Spectacle. Rude staff and selfish. Regreting wasting money on them

First time time I have been to Supervision. Loved the old fashioned optical method used with the Dunguoeness of Downstairs. A very old building which is still used. I ... more

ordered frames, discontinued, phoned and e-mailed for refund, company busy, took a week to get back to myself but gentleman called back and refund processed

Very helpful staff but its not an opticians. This entry needs updating!

On Google search, the name of the shop comes up as Imagine Eyes, and the shop front says real eyes. Either way, the shop should have been named IMAGINE LIES & REAL LIES. ... more

Had used these for a few pairs of glasses, but unfortunately, after ordering I started getting messages that I had to pay more for my glasses before they'd proceed. Never ... more

FOR THE LOVE OF GOD DO NOT BUY GLASSES AT THEIR SHOP This is simply a scam, It has been one month and no answer on the phone or email, they simply ghost you and take your ... more

Overpriced should have gone to spec savers

My husband as been waiting 3 months for his spectacles,have left messages and emails only had one answer,was ringing back on a Thursday that was January ,still waiting fo ... more

I believe I Should be welcomed with a smile? not an attitude from the lady who wasn't on the greeting station but expected me to know I had to stop and wait before entry. ... more

Wife and I attended and eye test okay but far too much pressure on selling us new specs. Eventually I got quite sharp with sales girl (no swearing or nastiness) but shu ... more

Exceptionally Rude optician extremely rude receptionist , better off going to specsavers over the road

Worst customer service I have experienced anywhere. They are rude, Aggressivd and have unfriendly sharp phone skills- and theyre the same face to face, regardless of how ... more

If i could give zero i would. Left my sons eyes undiagnosed for two years. When we switched optitians we discovered he had been wearing the wrong prescription for those t ... more