Burnley, eng Health & Medicine

Good parking staff good to talk to but you will have to pay for parking 2.00

Amazing service from the staff, fantastic glasses and great value for money, best opticians I've been to.

Can't rate these enough . I had two extractions today and to say I was nervous was an understatement, I was shaking like a leaf. This team saw me through it with extreme ... more

Two fairly new counter staff here, one's a delight and the other one's a disaster. I won't say which one's the disaster but I'll bet everyone knows who she is :) Apart ... more

Just dropped in to the chemist. Absolutely disgusting behavior with one member of staff saying not their problem I can't access this medication as it's been prescribed by ... more

Positive: Communication, Professionalism, Quality

I rang the pharmacy to ask if I could have my medication delivered as I was isolating and they did just that. Quick service and no charge! Very happy customer.

Nice staff, knowledgeable and helpful

There's a young Asian lad who works here id say he's around 20 years old and no matter wether its first thing in a morning or just before closing he always has a smiling ... more

Lots of Positives - Nice clean modern building, Understanding and helpful Doctors especially Dr Atkinson and Dr Rob, Nice Receptionists especially Janet, Car park around ... more

Very poor experience not happy at all, had a tx message confirmation to say I had an appointment today at 12:00 but the surgery say it was an error absolutely ridiculous ... more

Been a patients since a kid. Told would need braces, since Covid not been able to get an appointment. Now told no appoints in future and told that all patients are been r ... more

The staff are so friendly and caring, i take my girls to play group here and i love the atmosphere. Lots to do and so much love xx

I absolutely love this practice, all the staff are professional, friendly and welcoming. They make you feel at ease and at home. :)

I heard alot about this clinic and always wanted to get cupping done. Decided to pay a visit. It was a great experience to have the cupping done. Great service and profe ... more

Department great. All maps and info tell you it's in Area 1 but it moved ages ago and is now on the the other side of the hospital. Use Briercliffe Road entrance now inst ... more

Amazing customer service, I bought the v shape orthopaedic hollowfibre body support pillow from this company, the delivery was miles quicker than expected. The pillow is ... more

Outstanding service and very friendly staff x

Positive: Communication, Professionalism, Quality

Great service. Phoned for an appointment and got one the same week. When I attended the practice, I was seen within 5 minutes of my arrival

Terrible! If you work and have to take kids to take to school your just not catered for! Have a joint problem that comes and goes, and needed the doctor or nurse to see i ... more

The worst pharmacy I have ever been to !!! Bring the old staff back !!!! nobody knows what theyre doing !! The shop looks so neglected now and I certainly wont be using t ... more

Have rung the chemist numerous times and nobody bothers to answer. Do not know if my pills will be delivered and when. Have to move chemist because I can not put up with ... more

Worst reception staff:( never answered the phone if they do then sorry no appointments left ....

Found them to be OK. My medication gets delivered If I like. The only reason I didn't give five stars is because they're not a friendly bunch, but I don't go in there to ... more

Opens at 10am not 9am

EXTREMELY short staffed, takes a really long time to get a GP appointment, would not recommend. After waiting weeks for an appointment, I received a telephone call from t ... more

VERY Friendly and accommodating reception staff AND optician.

Always very helpful

Terrible communication with patients, been waiting quite sometime for a prescription to be told they no longer deal with patients from my GP surgery which has now left me ... more

Upsetting experience from reception staff

Diabolical service. This Pharmacy certainly lives up to its poor reputation within the local community.

The staff at the Elective Care Centre are warm, welcoming, caring and informative. Nothing is too much trouble. Outstanding care.

Very Rude, arrogant, disrespectful staff, need to learn what customer service is as it is very poor! Mixed prescriptions up and gave me something completely different! Fi ... more

On Friday 28th Of April. I was for few days coughing heavily and Temperature And Breathing problem. I called my Briercliffe Surgery. Explained my Symptoms asked for an ap ... more

Absolutely excellent place. First class service from Tom. Highly recommended Thank you!

The first time I used the shop the older gentleman couldn't do enough for me. On my 2nd visit a different man not helpful and very curt. Had come to collect an aide for m ... more

Firstly, their special discount code displayed on the top of their page didn't work. Then, I managed to order and pay for 9 foam rollers but the following day I received ... more

Worse doctors Ive ever been registered with. Never any appointments left and still dont see patients face to face when all other practices do. Had an appointment booked f ... more

All the reviews Ive read are awful which comes as no surprise. Ive been with them over 30 years and since the amalgamation, they have got worse and worse.

Careless

Ive called this surgery at 1pm today yet again to be told no appointments available. I have tried 52 times today as constantly engaged to be told no appointments again. ... more

Every time I've been to collect my prescription in the last 4 months it's never been ready. After waiting in a queue this morning for 20 minutes and then told yet again ... more

I've been in contact for weeks trying to get a fitnote, I was told to do it over the internet, but a week later, they said i'd have to come into the building, I tried boo ... more

Really bad now this place over an hour an half to get through to be told to ring back at 8 in the morning

Terrible attitude from the staff in Pain Management department, bullying my elderly mother and argumentative when challenged about it. Generally have a good impression of ... more

This doctors is useless if you can wait when u ill or need help please sign up I have mental health issues and get told to wait 6 days but its OK when I jump off a bridge ... more

I phoned spot on 8am, then was in a waiting list of over 30 (which has happened on a few occasions). Twice I have been offered a practitioner nurse, when I really needed ... more