Swansea, wls Health & Medicine

I came into the chemist today (11th April 2023) to pick up my prescription about 3.20pm and the assistant very rudely told me about how to order my medication and made me ... more

Exceptional care and support

Quality service and staff. Always so helpful.

My husband has been spoken to the last 3 times like dirt by a lady working there with brown hair. She is rude, extremely sharp attitude and definitely needs to work on ho ... more

I was made an appointment via askmygp with David the pharmacist, rung to change the time, very accommodating. Excellent service when I arrived,very busy as usual but wait ... more

Amazing all the staff they are under so much pressure all the time thank you

Excellent service Thank you so Much Kevin and Julie and All the Team Gwouldnt be able to Breathe with our You All God Bless You and Your Family s

Dreadful service, why does it take 4 days to get medication!!!!!

This surgery is the old sway rd surgery and has always been part of new cross and clydach etc.They made such a mess of the old practice that they had to give it a new nam ... more

Always have offers on

Called for a prescription was told they werent doing any as staff had walked out

After having a bad visit a few months ago, the last few times I've been all the staff have been very welcoming and help you if they can. The service has improved immensel ... more

Excellent Service, extremely helpful and super friendly

Unprofessional.

Been with this practice for many years,tried phoning them for appointment and they have refused me treatment saying that cos I haven't been since 2015 I'm no longer on th ... more

My repair only lasted 3 months cost 50 pounds told no garantee

I spent Christmas Eve here due to having the worst toothache ever! The dentist that was on yesterday managed to find the cause of my pain; a failed attempt at a temp fill ... more

Had invisalign done some years ago. Teeth drifted back and when I called to complain tried to charge me for another consultation. Have since gone to a new dentist who sai ... more

The pharmacist in charge of this branch of Well is unhelpful, cynically rude and also not professionally competent. I recently went directly from Morriston hospital with ... more

What a job this place is.. had an appointment booked last year and they have cancelled twice. What is more laughable is that they are blaming the old dentist mr and mrs d ... more

Far too difficult to get an appointment on most occasions. When you get an appt the staff are generally excellent but it's too difficult when you really need to see a doc ... more

Fantastic team at London Road. Special credit to Chris Truman for giving me my perfect smile. It is just under a year ago that I had my first aligners. I have finished my ... more

Long wait in the A&E department. I went with my little boy there and the nurse told us that the average waiting time is 18 hours.

It says outdoor exercise equipments in the board. It is merely some poles bars and net! Disappointing! Could have much better given the spaces available and newest outdoo ... more

Called in because I'm looking for a light weight scooter for when I go on holiday. There wasn't a great range of scooters on display and definitely nothing that suited my ... more

Excellent place, nice, clean, staff were lovely.

Doctors and nurses are faultless but receptionist are not helpfull, grumpy, rude and talk as if they are running out of time. Need to work on mannerism and employ people ... more

I think this is a fantastic doctors surgery I have always found the reception staff polite and very helpful, every time I have had needed to speak to a doctor they have c ... more

did not provide any help

Organised chaos! In the queue when they opened at 2 pm. There were six or seven people in the queue before me. Some were going to wait and some were going to come back ... more

This pharmacy is now permanently closed.

Definitely need more staff. Regularly have to wait an hour queuing for meds only to find things missing when you eventually pick it up. They blame the surgery and the sur ... more

Dr Moore is useless, Dr Williams excellent, Dr Perry (Lord lucan) Great. Aimee & Katie in desk excellent but Chloe a jumped up kid. Reason I left.

I cant speak highly enough of the surgery in Killay. Weve been with them for 25 years.I usually use Killay, but sometimes go to Sketty. I think theyre an excellent practi ... more

Terrible customer service. Really slow. Very rude staff. I now use another local chemist. This one is horrendous.

A totally unhelpful chemist. My wife has to take specific medication and our doctors surgery has closed unexpectedly. We were told by 111 to contact this pharmacy as they ... more

Phone is off most of the time

It's a very good GP practice. What I love about it is that you're not kept hanging on the phone for someone to answer it for an hour. I usually get straight through on th ... more

I took a prescription into the shop at 4pm on a Thursday. No customers in shop. A few members of staff to be told it wont be ready til Tuesday. Went in on Friday at 5-3 ... more

Very good service.

I filled out the registration forms for myself and my husband several times. I am pregnant and my wife is sick and our house is a little far away. However, I traveled the ... more

I took a prescription into the shop at 4pm on a Thursday. No customers in shop. A few members of staff to be told it wont be ready til Tuesday. Went in on Friday at 5-3 ... more

I find all the staff helpful and when I contact them. If I need to see a GP this has not been a problem.. I wish it was the same process as before covid unfortunately th ... more

Absolutely useless doctors and the receptionists have absolutely disgusting attitudes. Only good people there are in the warfarin clinic the 2 ladies in there we saw are ... more

Unable to obtain prescription meds

How can you monthly meds be given to the wrong person, when they ask you for your address.. 5 days no meds now.. so glad I used my mobile phone to call them as I have a r ... more

Not open on a Sunday.

Took my prescription in yesterday. Left it overnight to collect today. When I arrived. It wasn't ready. Waited 20 minutes for them to put it together. Surely it shoul ... more

Contacted for blood tests to be done. Very prompt service, very experienced diabetic nurse. Quiet peaceful ambience . Plenty of parking space. They also provide the form ... more

Impossible to get through at all. Have had to come off my medication as I had no way to order repeat prescription. Horrific. Don't know whether to go private or try anoth ... more