Outdoor Clothing And Equipment Shop Near Me

Strange shop assistant with terrible customer service..

a great collection of everything you could require for the great out doors plenty of sales and every size in stock. the prices are cheap also. for hiking running or anyth ... more

I'm giving 2 stars only as there was only one young girl out of the 3 working at the time that acknowledged me with a smile ( I was in the store for 10mins browsing for ... more

Wouldnt bother shopping here if you think your local business will deal with issues. Loyally shopped here for years and the first issue I have they arent interested. And ... more

Great customer service and on my visit was a sale, the prices were amazing, bought a ski jacket (not for sking just English weather) the price was unbeatable

Mountain warehouse. Staff amazing so helpful and went out of their way to sort out an item that was too small and delivered it Free to my home 2 days later. Well done

Probably the most miserable bunch of staff I have ever seen. They were all so miserable. I left wondering why they work there.

Great shop

Now go outdoors, I dont like the fact that the displayed prices are not what you pay , and that you have to buy membership if you want to pay that price

Dogs welcome! But if its raining and your dog has wet paws youll have to be happy to stand at the door and watch other people shopping! Walked straight back out and wont ... more

Came here today, two male guys stood near the front of store chatting passed them walked passed the till with a female on, not one member of staff said hello, totally the ... more

My coat ripped when they said it wouldnt

Very helpful... Friendly Staff, downfall.. one cubicle for changing..

Expensive

Bought a pair of shoes after trying them in store. Took them home to try on and found they would rub up my ankles. Took them back 30mins after buying them and they refuse ... more

Do not deal with this company, also operating as OutdoorGB, customer servis is completely shocking, non existing, trying to return anything under warranty is a complete ... more

The store says its open on google and the website so i phoned the trade number on behalf of a charity and was told the store was online only by a very rude lady. i asked ... more

Absolutely awful experience 3.5.2023!! The staff (a man) was a very busy on his mobile, didn't bother to stand up and greet us. A few more people entered he shop after us ... more

Everything you need for outdoor activities.The cashier was nice but did not ask if we needed help so cash and wrap shop for me.

This is a fairly small branch so lacks some stock. Staff are also not as friendly as they are in other branches. They do not seem as knowledgeable about the products they ... more

Went into to buy ski wear for my son for his school trip. Dean was the most amazing helpful and cheeful assistant I have had the pleasure of dealing with for a very long ... more

Totally, absolutely, completely closed, gone, no more..it is gone. Shut down.

Great products, good prices, well stocked, and two fitting rooms. Customer service was dreadful though. None of the 3 members of staff offered any assistance, even when I ... more

Have ordered a camera but have not heard from them and phone number is now discontinued. not replying to email so feels a bit dodgy. Hopefully get a response soon

Great shop alway,s buy my grandkid,s coat,s in half price sale

My friends and I came to Trespass Harrow, to buy winter jackets. Having recently arrived in the UK from India and lacking knowledge of what to look for when buying jacket ... more

(Translated by Google) A shame for the Barbour brand !! such a shop located in front of the castle I was expecting a good time shopping. Staff with unsuitable outfits, no ... more

One shop assistant across 2 shop floors is not enough, yes you don't feel pressured to buy but no assistant when you need them, as they may be serving someone else elsewh ... more

Great gear

While Trespass clothing is reasonable hence the 2nd star if they are serious about this shop they need to up the ante on customer service. One member of staff in there an ... more

So so

I ordered a Joules shirt from this company which never arrived.. Emails were initially ignored before finally receiving a response from the Managing Director with the cla ... more

Great shop ,friendly staff,collected online order,quick and easy ,shame its closing down ,when I asked why, its because greedy landlord wants more rent ,such a shame it h ... more

I have been ignored for over a month now and before that I've been told plain bare faced lies. I have been waiting now for 17 weeks and 5 days and they cant be bothered t ... more

Loved it. I bought a fleece and it is like a pillow! It's a cloud ! Love this place!

Unhelpful, rude staff,will not use that shop again.

Stroppy staff, I wouldn't go back

Absolutely atrocious customer service, took a week to send out an item they advertised as being in stock on Amazon and chose to send it by Royal Mail even though it was c ... more

Absolutely shocking I ordered a berghaus coat for my son the writing kept falling of I sent it back 3 times they still have said coat they let me know over the phone it i ... more

Got the wrong goods sent to me. Returned them, asked for refund if the goods I had ordered Heard nothing. Avoid at all costs.

This was an online issue not store, but cant review the company anywhere. First off I want to say, the jacket I had was very good quality, warm and waterproof. But the cu ... more