Extreme GB

Do not deal with this company, also operating as OutdoorGB, customer servis is completely shocking, non existing, trying to return anything under warranty is a complete nightmare, took me 14 emails and explained about the sale of goods act and consumer rights which they obviously think they are above, 28 days to inspect a pair of well known faulty shoes, Merrel intercept, just Google the faults with them, they fall apart after about 6 months so have to get them returned within the 1 Yr warranty period, they insist they have to be returned to manufacturer for inspection and will take about 28 days, surely anyone can see they are faulty. Please read other reviews, I'm not the only one !!! YOU HAVE BEEN WARNED, STEER CLEAR OF THIS COMPANY
Apr 3rd, 2023

I ordered boots that turned out to be wrong size. I sent an email requesting to cancel the transaction and it was done straight away and money refunded immediately. No hassle, thank you
Mar 26th, 2023

disgusting company. the most rude people I have ever dealt with
Feb 28th, 2023

Terrible company and rude staff - Order never arrived and sent a replacement and then tried to charge me for the lost items !
Jan 20th, 2023

No customer service at all! Scam. BEWARE I have to say that i never had as bad customer service as this one. Noone to call as phone number does not work and noone would call even though i have asked for it several times? This is obvious avoidance of explanation and I'am being charged(made to pay) for trousers which simply don't fit me and just wanted to return them for refund. This has never happened to me before and this is first time ever I'am having problems like this. Being blamed for some kind of smell which has nothing to do with me. Those trousers were returned in sealable perfect condition without any smell. It simply looks to me as product has been sold to me and Your company does not refund anything at all as soon as its paid for and leaves your warehouse. Interesting type of customer service and way of treating people. No contact number to call or person from customer service as your phone is off on purpose! to avoid confrontation and having have to explain yourself. I'am very disappointed at this point simply being told they are already sent back and no refund will be issued. On the other hand iam glad there is ways of warning other people of having thesame level of service and being scammed. BEWARE of this company!!!they will not refund even if You will follow instruction for refund and pay for insured package which is expensive anyway. There is many other companies which offer free retyrn and will actually refund!
Jan 1st, 2023