Field Textiles

Got the wrong goods sent to me. Returned them, asked for refund if the goods I had ordered Heard nothing. Avoid at all costs.
Feb 24th, 2023

Ordered a cadet kit. Stated sizes required. Kit arrived in varying sizes. Returned items the following day. Emailed to explain as no one answers the phone ever. Letter included in package. Sent tracked. Proof of completed return yet still no refund and no communication. This company owes us 127.
Jan 27th, 2023

Stay away fowks, worst ever online purchase. They sent broken items and never replied to any complaints.
Jan 26th, 2023

"Soldierselect", or FieldTextilesLtd removed my bad review from their Ebay site by abusing the Ebay report function. So I'm warning potential customers here. Ordered from their Ebay shop. Item arrived damage with a hole even though it's a Grade1 listing. I start a return on Ebay. Seller is very responsive, telling me that I just need to cancel the return and they'll send out a new one. I later discovered this was just an attempt to get YOU to close the case - once you cancel the return buyers can no longer see resolution options (The idea is that YOU initiated the cancellation, thus the seller is not obliged to do anything further). FieldTextiles blatantly lied on Ebay to guilt trip me into cancelling the return. On 5th January, this company sent a message on the Ebay messaging system telling me that Ebay had forced their hand to issue a refund. This company had good reviews, and they seemed friendly. So out of fairness and kindness I cancelled the return. I then asked them where the refund was, since Ebay had apparently 'stepped in'. They refused to reply after. Suspicious, I called Ebay the next day and guess what? Ebay tells me that they DID NOT force a refund. It was a blatant lie from FieldTextiles, documented on the Ebay message system. I have already made a report to Ebay, and so has the Ebay representative. I don't take kindly to being scammed like this. Contacted Ebay and the representative told me this is a common trick by dodgy sellers - promising a replacement once you cancel the return. But once you cancel a return the seller does not have to reply to you anymore. And from the customer's perspective, it seems like you have no other option. The button to initiate a return on your purchase history disappears. I'm not so easily cheated. I called Ebay and they saw the entire message history and the blatant lie, and the case was ruled in my favour within 5 minutes. To all customers who have been cheated by this seller on Ebay, ask Ebay to step in. Report this company.
Jan 18th, 2023

Jan 6th, 2023