Stoke-on-Trent, eng Doctors & Physicians

Karen provided expert advice to all of my needs. She delivered sessions and input in a professional and friendly manner and I now feel much more confident because of the ... more

Brilliant Optometrist here and a lovely genuine person. I called after having a problem with my eye and was able to see Gillian quickly who helped me out with what turned ... more

Pleased with the doctors, receptionists and other staff, just a shame there is nearly 3 minutes of messages before you are in the queue when you phone.

I started seeing Dr Richard Aw as my GP about a month ago. I've found him to be patient and very pro-active as a matter of fact I am happy to stay in the catchment area t ... more

Absolutely fantastic opticians, seen on time, made to feel comfortable by the whole team. Would definitely recommed

I couldnt recommend Optical Express Stoke highly enough. The service has been fantastic from consultation to surgery, and now through the aftercare stage. All appointment ... more

Had my first smear test today with the lovely nurse Rachel. She was very reassuring and friendly and took the time to explain what my smear was all about and why this was ... more

Since I purchased a pair of glasses and a pair of sunglasses with Glyn Jones of Hanley I have received the most amazing customer service, and after care. All the staff ar ... more

Dave , is fantastic at what he does , has given me more mobility in my lower and upper back , wealth of knowledge,can't recommend him enough for people who require his se ... more

So grateful to them. Had resigned myself to always having back pain but they sorted it out with a few visits. Would recommend them to anyone.

Always got a great service with this surgery. Compassionate, empathetic doctors and staff, very easy to get through to and you can get an appointment very quickly.

If you fall within the small area that this practice covers dont hesitate to join them. You will not regret it, so helpful and caring. We moved into the area 3 years ago ... more

Disrespectful to me when I was showing signs of having autism please dont go there if you are showing signs of any forms of neurodivergent. You will get bullied by Omar a ... more

Very fair honest person Very up to date with new technical stuff that goes over my head

Called to make an appointment and was informed that Id been removed from the surgery. No explanation, no informing me of the fact just that I was unable to then make an a ... more

Helpful and good communication

I had the unfortunate experience of Kelly Waldron doing a nerve conduct test..awful sadistic women. Even warned me I won't like it. Tried her best to hurt. Horrible

First to seen dentist was told take up to 3 years for braces, but until now it has taken nearly 5 years still not finished yet, because they always cancelled appointments ... more

In this center I came across an absolutely not-so-good doctor, to who I repeated three times what my simptoms I have, and he prescribed me a drug that not only would not ... more

The best GP I've had so far! Very kind, attentive and respectful staff. The doctors are helpful, understanding and always take their time to answer any questions or conce ... more

Receptionists have always been friendly and supportive and I have felt listened to and any issues acknowledged by both reception and doctors on every visit.

Very professional staff. I had my ears vacuumed. Highly recommended.

Didn't wait long very pleased with service.

Its ok

Always found Dr Surendran to be polite helpful knowledgeable and empathtic

Getting worse, total mess. Receipt staff rude except one Ann is very helpful But Gill is very rude

I called at 0801hrs had to listen to a recorded msg for nearly 2 minutes to then be informed that all lines are full to capacity and I should call back later the call was ... more

Good

Always answer quickly and very helpful and the staff are helpful too

Tried calling over a three day period and the phone never got answered, gave up every time!

havent been able get in touch in the past

Lovely receptionists and always get seen or telephoned by a nurse or a doctor.

Again Im here no pills I orderd a repeat 2 weeks ago they said it would be with my pharmacy do you know the risk of skipping epilepsy medication???? Do I not have rights ... more

I have been a patient at this Surgery for many yesrs&they services provided are excellent.The reception staff are always so kind&helpful,the nurses so patient&understandi ... more

To be honest i am not registered whit them.. Thankyou god But my wife and my 2 daughters registered white them And. Start from booking appoitement s to Recpetion and serv ... more

Very friendly receptions

If I could I would to give 0 stars, absolutely useless, not acceptable!!! My son was 7th in the queue and he couldn't get thru, he was waiting over 2 h for connection w ... more

Horrific

Got an appointment through their messaging centre and was very pleased with the resulting appointment

They always hire the rudest receptionists

I wouldn't bother with these doctors every time I phone to make appointment for myself or my kids they all ways say they don't have any appointments I did phone up about ... more

It's a good place for a GP. The employees and doctors are very kind and attentious with you, they really care about your health.

I have telephoned the practice on two occasions over the last week and the telephone was answered promptly both times by Sandra. My enquiry and appointment request was d ... more

I dont know how a doctors can be so difficult, everytime I ring up and want to be seen theyre always fully booked, I ring up one morning and then they tell me to call the ... more

They send you multiple letters about needing appointments and they don't answer the phone!

I wouldn't bother with these doctors every time I phone to make appointment for myself or my kids they all ways say they don't have any appointments I did phone up about ... more

Horrible!! Honestly i don't even understand what's the point of having a GP if everytime somebody is unwell i have to call 111 or end up at a&e, this morning i called at ... more