Stoke-on-Trent, eng Health & Medicine

Outstanding dentistry can't recommend them enough

Good

Shocking receptionist!! Rude and abrupt . Could not get through on the phone after over one hour so kept the live connected while I drove to the surgery , when I got ther ... more

Tried calling over a three day period and the phone never got answered, gave up every time!

Excellent service very pleasant staff and helpful I have always being able to contact the chemist by phone which is an added bonus these days

One of the best pharmacy chain in the uk. It has good and variety collection of pharmaceutical items. Also it has available so many brands of other cosmetics . Boost ph ... more

This Pharmacy is just the worst..... the staff are so rude and unhelpful, they just leave you standing there, not saying a word. The Pharmacist is just as bad too, I took ... more

The team is awesome, they are kind caring and treat people as human beings. They active listen and help problem solve. I'm so chuffed to have them looking out for me and ... more

havent been able get in touch in the past

Very rude staff! Not friendly. Especially when it comes to children in the pharmacy DISGUSTING attitude from the old lady with grey hair in a ponytail. Wants to talk abou ... more

Worst service I've used. Staff didn't follow up after appointments. It was like going to the doctor, being told what's wrong with you and then never getting a prescriptio ... more

Spent 3 months here. My personal nurse was lovely but my shadow nurse was awful. I had ensure tipped over me by staff, saw things nobody should ever see, especially a chi ... more

Lovely receptionists and always get seen or telephoned by a nurse or a doctor.

The staff were very helpful and friendly. It's just a shame there isn't more of them to help with the queues

Don't understand the bad reviews I collect my mother's and father's shopping list of prescriptions as they are both nearly 90 years old and the girls are always helpful ... more

Waited 4 days to get anti virals for shingles which they just aren't getting in

Rang this afternoon to ask if they stocked a product for a certain ailment. When I explained what it was he laughed loudly down the phone at me. So unprofessional for a p ... more

I'd hoped that the new layout of the pharmacy might have helped with the queueing system. I was disappointed and waited in line for medication that I was told was ready f ... more

During my time here I have had many cancellations and appointments rescheduled. Normally when the dentist is running late, holiday, ill which has lead me to waiting weeks ... more

I was skeptical on finding a new GP practice due to moving up from Liverpool however I'm so pleased I registered with this GP practice, each time I have rang up for my l ... more

Again Im here no pills I orderd a repeat 2 weeks ago they said it would be with my pharmacy do you know the risk of skipping epilepsy medication???? Do I not have rights ... more

I have been a patient at this Surgery for many yesrs&they services provided are excellent.The reception staff are always so kind&helpful,the nurses so patient&understandi ... more

Daughter loves it xx

TOP GYM

To be honest i am not registered whit them.. Thankyou god But my wife and my 2 daughters registered white them And. Start from booking appoitement s to Recpetion and serv ... more

Went into the A&E today as my friend was suffering badly with breathing problems and going in and out off consciousness ( were uni students so being away from home in a d ... more

Very friendly receptions

Awful place to work,the manager sees fit to allow bullying,to work here your face definately has to fit otherwise you dont stand a chance

I am really anxious and not a fan of dentists. I emailed about an NHS appointment. Got one within a week. The dentist was lovely. They did an x-ray and made a plan. The h ... more

If I could I would to give 0 stars, absolutely useless, not acceptable!!! My son was 7th in the queue and he couldn't get thru, he was waiting over 2 h for connection w ... more

Horrific

Got an appointment through their messaging centre and was very pleased with the resulting appointment

They always hire the rudest receptionists

Super easy job , but firing people for 2 minute late because of taxi ? That is lame . Power has been given to the wrong people in this place

I wouldn't bother with these doctors every time I phone to make appointment for myself or my kids they all ways say they don't have any appointments I did phone up about ... more

It's a good place for a GP. The employees and doctors are very kind and attentious with you, they really care about your health.

I have telephoned the practice on two occasions over the last week and the telephone was answered promptly both times by Sandra. My enquiry and appointment request was d ... more

I wouldn't bother with these doctors every time I phone to make appointment for myself or my kids they all ways say they don't have any appointments I did phone up about ... more

Commonly don't actually order repeat prescriptions so your meds aren't ever ready and you have to phone your doctor in a panic because youre not allowed to just stop taki ... more

I dont know how a doctors can be so difficult, everytime I ring up and want to be seen theyre always fully booked, I ring up one morning and then they tell me to call the ... more

They send you multiple letters about needing appointments and they don't answer the phone!

Horrible!! Honestly i don't even understand what's the point of having a GP if everytime somebody is unwell i have to call 111 or end up at a&e, this morning i called at ... more

I've never known a phone service so bad in all my life absolute joke stay in the queue if you want wait for 3 hours then the phone go down

No point having a pharmacy in the store they never have anything in, may as well use the space for extra tomato . . .

Absolutely disgusted with this pharmacy. Trying to find my husbands medication. Told it had been at this pharmacy for a week by surgery. Rang at 10.45am and kept getting ... more

Excellent service

Shocking ,no help at all ,fob you off with every excuse going instead of helping someone

Waited 4 hours to be told they dont do examinations. I should have been told when I was triaged to go to an and e . as I needed to be examined by a doctor. Haywood used t ... more

Pathetic services.... Never answer client's calls