Liverpool, eng Car Sales

The German brands could and should learn a lot from their Japanese counterparts (Toyota/Lexus) in terms of customer service.

Had my car repaired at the body shop after a minor acident. I received excellent service from the staff at Lookers who kept me up to date with progress.I was informed whe ... more

We loved the salon staff's attitude and friendliness when we first decided to buy a car. Everything was set up promptly, and the mood in the salon is excellent. Staff tha ... more

Disgrace and robbery. Went with car payed 17500 one month before and they want to give 14500. They just want to rip people off!

I was after a particular car and contacted Aintree Garages, within a couple of days Kieran sourced the car I was after, it was given an MOT, serviced and any problems put ... more

Absolutely terrible customer service. Phoned up to enquiry on a car and was told call back. Called back in 5 minutes and again was told call back. No details were taken d ... more

Right dont really do this but we are quick enough to complain but lets celebrate a fantastic experience Stuart went above and beyond as far me and my wife are concerned a ... more

So far a fantastic experience but getting my vehicle on Thursday update then

Just bought a car from here and cannot recommend highly enough, would like to say a special thanks to Mark for all his assistance and patience, would highly recommend

I would really like to express my thanks to your team for making a hairy decision by two females who were totally oblivious as to what was under the bonnet an enjoyable a ... more

Best settle firm in Liverpool. Cars looked after, regularly serviced and any issues looked at and sorted straight away. Daves a boss fella. Always happy to close the door ... more

The new car is spot on. The part ex value was higher than anyone else. Nice team of people. All round good service

Cars shown are not available, read other reviews and you get the picture

A very nice & friendly atmosphere, staff were helpful and polite, took my details and answered my questions honestly and very good value for money, surprisingly I was sur ... more

Finance ridiculously high Car has multiple problems. Do not use !!!

Great experience, would definitely buy from again.

Great service ,good price for my old car and bought a really nice car of Andy everything was done to a high standard couldn't ask for more

My last (of 3 ) purchase form Hatfields Liverpool would make me deal again with them, but probable my age will prevent this. They have always been professional, friendly, ... more

Very friendly helpful staff always sort out problems with my car and the boss Iraj is very helpful and friendly always as time for the customer,I've used different garage ... more

Since buying my Amarok from these guys three years ago I've had nothing but great service and aftercare. They seem genuinely interested in building long term relationship ... more

Guy at my appointment was really helpfully and very polite and professional. Made selling my car a positive experience

What a fab guy the owner of this garage is nothing is a problem to him would hesitate to recommend to anyone

So helpful and pleasant to deal with! David and Raimonds are the best! I love my mini! Thank you! Would recommend 1000%

Went to see some cars in person on Thursday, and drove off with a new car on Wednesday (and it was Bank Holiday weekend!!!). Part exchange available and completely fair, ... more

My friend bought a car from here recently and it's obvious it has a very iffy mot - it has a host of jobs on it including a handbrake that barely works front brakes compl ... more

Waist of time car with many faults not reliable and not serious car dealer.

Never open

Currently paying for a van parked up path as in under a year it is bust and no garages will fix. Dealership claim was given with a 6 month warranty. Now doing further res ... more

Nice showroom

Bought a car for 900. Alex said it needed front tyres, but also needed suspension arms, total cost 250. Then noticed heater wasn't working, and pipes blew off and coolant ... more

Buyer beware! Negligence and non existent customer aftercare. Avoid.

Very poor service Went in on a recall While there I asked for key fob issues to be sorted Tried calling while car was there to ask about collection (5times) no answer Whe ... more

After the shed was delivered, I kept calling them for two weeks, nobody answered my phone compared to they always answered before. A 12x8 shed had not a single window whi ... more

Firstly, I would give this joke of a car dealership 0 stars if I could! Bought a VW Tiguan 2017 last year March, the car had issues with the DSG gearbox and Academy Pro e ... more