Leeds, eng Financial Services

Got to say a very rude people work there. Very unprofessional, not helpful , doesn't value customers, in fact careless. Would not recommend this branch ... Avoid if you c ... more

In nearly 70 years of banking, I have never experienced more abusive behaviour from both the manager and her staff. It verges on illegal practice and I am certainly refe ... more

Useless avoid like the plague, you have been warned!

Positive: Quality

Called in with some paperwork I needed help with ,A young lady called Michelle couldn't have been more helpful .sorted everything out without making me feel like in id ... more

Terrible company. Do not work with them. After leaving them (paying all bills on time & being a perfectly good client), they did not provide my annual accounts (despite m ... more

Excellent "Human-Support" Centre for all your Banking Challenges. Nice being around. Cheers!

Quick service and very helpful staff

Really poor service. Took 6 weeks and there was still no response from them, I had to ring up to chase the application up constantly. They also rely too much on a compute ... more

the worst shop i have been to my english is not perfect but it is good those people that works inside were so rude and racist for no reason just because of my English and ... more

Bonza

Absolutely brilliant customer service and lovely staff who are friendly and helpful

Worked with them a few times now and they are great. Reliable and supportive.

the best in all west yorkshire

Not satisfied, late and not informative at all. Waste of 750, should have done it myself.

I payed 500 in cash as requested for them to do my tax return which I thought went OK until the tax office wrote to me and said that they hadn't reserved it. I am now on ... more

rang to speak to andrew, reception was so rude to me for absolutely no reason.

Positive: Professionalism

Do not use. Arrived at the store at 1505. No one behind the counter. A manager says that "they have all gone on their break" and nobody can provide the pre paid currency ... more

Fantastic business to deal with

Our company (based in the U.S.) transitioned to Mazars Payroll Services over a year ago and it has been a wonderful partnership! Their local expertise has been invaluabl ... more

Appalling service & lies! If I could give 0 stars I would! Four months of offers, withdrawals of offers, approvals, declines! Emails saying everything's approved and good ... more

Always queue in this branch , come on this is why no one is coming in , staff just walk past the 6 people deep queue , seems ok if they know you , what about the rest of ... more

Bad attitude, I was talking to the customer service on phone and the lady in the call wants to talk to one of members in branch, I passed my phone to a reception lady and ... more

A truly terrible bank who have caused great trauma in failing to release the funds of my late father. Take your money somewhere else.

They stuck to the rules: I don't bank with Yorkshire Bank. But due to the current situation, my bank is closed / not local. I have an old 10 that I needed exchanging to c ... more

Went to correct my details on on line banking. A nice young man called KC dealt with me quickly and was very polite.

I went into the Commercial Street Branch to get some assistance and was told that I couldn't be helped in Branch (it was simply to get an up-to-Date Redemption Statement ... more

App as now been unavailable for four days, absolutely ridiculous

Good experience.

I use this place quite often and sometimes my pay date doesn't land on a day around the end of the 28 day contract, so most staff will keep my goods safe for the extra fe ... more

Its just out side the city center, near to the Queens railway station.

I use to work at HBO then, I know how we treat our customer with almost respect and regards. this branch needed customer service training, they are so rude and lazy. you ... more

Not open Saturdays, ok if you dont work.

I have been going to this post office for the last 5 years, I go here even if it's a little bit more far away than my home post office because of the good service and the ... more

Friendly and quick service. My travel money was ready to collect a day early, called in after work and they were very helpful and got me sorted out in no time.

Quick, quite and efficient.

We have been trying to sell our house for 8 months and our buyer has been using Aldermore. Aldermore has some very odd practices and use their own solicitors for conveyan ... more

It's closed permanently.

I found I was judged while i was being spoken to. 1 member of staff seemed to have a proper attitude. And felt like I was a criminal when waiting to sign for a loan. Even ... more

Receive an email claiming fast transfer 5h later after ringing twice...told theres a backlog and theres nothing they can do! Change what you write on your emails. The peo ... more

I went there to open a bank account. Staff was really disrespectful.

Excellent. All processes professional and safe . I feel well represented and comfortable. But registration on app is a personal nightmare. I was definitely born before ap ... more

Was in today and was told this branch closes permanently tomorrow...21/4/23. Only Leeds branch left will be the one on Albion Street.

Terrible bank. Imagine closing all your branches and then closing the 1 branch you do have at 3pm and then not notifying your customers.

By far the best bank I have ever dealt with. Customer service 24/7 second to none

the supervisor of this branch is very helpful

I would be very wary of giving this company any of your personal details as they do not take GDPR seriously. I have returned 4 letters to them that have been addressed to ... more

Critical: Professionalism, Quality, Responsiveness, Value

Bought an elite controller for 80 quid from there and was assured it would work, got it home back to Manchester and it didn't work. Returned it the next day and asked if ... more