England Electric Utility Company

Not a bad company until they just decided to stop supplying email addresses so cancelled our phones and broadband. Bad decision Axis

Hopelessly inadequate at dealing with anything more than the most basic interactions.

Be aware.after I switch from them I pay half on my bills.They told me smart metter display not gonna work for me but that was just a trick to steal money from my account.

absolutely appalling service. Takes ages to get through on the the phone and then when they do answer they speak to you like a robot and have very limited knowledge of th ... more

Avoid working for this company like the plague! Hes a conman! He employs people for one month and then sacks them for no reason and withholds their wages. He has lost 10 ... more

charging wrong meter and no one replied from customer service.

92 pence a hour

horrible customer service, even if you email there ceo they dont care! they just send a dead lock letter without even into your complaint

Utter Useless company. the customer service is a joke. You wait over an hour to get through to anyone. and when you do get through they take a further 30 minutes trying t ... more

Terrible servic

They are thieves and prey on the weak and vulnerable, absolute cowards!. You disgust me!.

I can't close the account by calling many times, and if I transfer to another company, will I pay the electricity bill twice? The best way is to complain, complain to the ... more

An absolute joke of an energy provider. They'll no doubt want details, but they don't listen and have wasted enough of my time and then enough of my money.

Avoid like the plague. They won't read their own smartmeter and will charge astronomical estimated amounts then correct the bill ignoring the installation date of the met ... more

Extremely appalling, non-existent customer service. No one answers the phones, even after hours and hours of being on hold. I've had enough and I am leaving this shambles ... more

Dangerous driving on M18 today. Undertaking and aggressively forced his way into the fast lane causing the mini in Front to nearly hit the central reservation. Arrogant d ... more

2 month bill came for 1332.57 then suddenly changed to Octopus then bill came for 360 for 1 month

Twice they've made appointments to install a smart meter at my workplace. Twice I've been in for 8am and twice nobody has shown up. Utterly useless. Well I didn't think t ... more

charging me for gas I don't use... more worried about installing an EMF emitting smart meter than sorting out my problem. Bunch of crooks

Complete and utter useless reported a faulty metre was more bothered about me reporting it on the day I had three hours to waste waiting for a engineer obviously couldn't ... more