Powershop

Utter Useless company. the customer service is a joke. You wait over an hour to get through to anyone. and when you do get through they take a further 30 minutes trying to help. it seems none of the staff have real training nor know how to talk to customers. they try and rinse you for more and more money. Even if you email them asking for a call with your mobile number they won't contact you unless you dial out to them. NOT EVEN WORTH 1 STAR*
Mar 8th, 2022

Worst company, was trying to pay my bills, Im waiting for 2 hours and when they finally answer, they end the call. Now I have to wait another 2 hours probably
Jan 27th, 2021

Complete Cowboys! Avoid using this company at all cost. They are trying to claim that I owe them 550 more than any other energy company I've ever used before for the year. They have plucked a number out of thin air and their customer service is absolutely abysmal
Nov 24th, 2020

Probably the worst company I have every dealt with. I have spent two months emailing and using their web contact form to try to deal with my late father's outstanding bill. They ignore me or try to contact me via the email of an estranged relative. I even emailed the CEO of Eon (their ultimate UK parent company), his PA denied they were anything to do with them! Phoning them is pointless, after a 30 minute wait, as I was explaining, the guy just hung up.
Oct 11th, 2020

I have been using Power Shop since it arrived in the UK, it's a shame they are closing down, I have saved a fortune through this company, I only used the App, bought all their cheap power packs. I hope E.on will be has great, will be sadly missed.
Sep 27th, 2020