EON
Hours
Chamber Rating
-
anoop
horrible customer service, even if you email there ceo they dont care! they just send a dead lock letter without even into your complaint
Mar 10th, 2023 -
sati nanra
EON ARE PROFESSIONAL SHARK RIP OFF MERCHANTS GOVERMENT BACKED CON ARTISTS LEFT & RIGHT ARE =
Dec 24th, 2022 -
Wanesa Stefan
Moved into my flat on the 9th of December have been calling e.on almost everyday they did not reply over the weekend on the emergency number so finally on the following Monday Im told I need to go to a shop to get an electric key however no shops in my area have any in store, finally the next day after waiting another hour to speak to someone they said they would send out an emergency Electrian within 3 hours nobody came and at this point it was 9pm I tried the emergency number again but no answer, finally the day after I call again and I get told that no Electrian was sent and my request was actually denied because apparently there are shops in my area with keys but when I asked for the names as I had been to every single one I got hung up on. So for the last almost two weeks Ive spent all my phone battery calling these people in the cold and dark and revived absolutely no help at all and still no key has been sent to the apartment. Im working all through Christmas and new years and im going to have to spend it in the freezing cold and dark. Never been so shocked about the lack of compassion some people can have. Also bare in mind I have not had any hot water either so Ive been having to take cold showers in a cold room, Im just grateful that it is just me Id hate to imagine how much worse it would be if I had a child or anything like that I dont even think theyd be able to survive when its -7 at night, Ive been able to see my breath every time I speak.
Dec 22nd, 2022 -
Phil Holmes
Fell for the con trick of purchasing a battery system 8,022.00p nearly 5 months later and a load of calls...and we finally get told nope we can't do it for you sorry m8...but shouldn't you have sorted the inverter issue on the survey...isn't that what a survey is for to find out if there's any issues before you waste my time ...total shambles of another big money grabbing company
Sep 11th, 2022 -
Danielle Jeynes
Aug 12th, 2022
Contact Info
- (345) 052-0000
Questions & Answers
Q What is the phone number for EON?
A The phone number for EON is: (345) 052-0000.
Q Where is EON located?
A EON is located at 14 Woodlands Way, Birmingham, eng B37 6RL
Q What is the internet address for EON?
A The website (URL) for EON is: https://www.eonenergy.com/for-your-home/help-and-support/phone-numbers
Q What days are EON open?
A EON is open:
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 AM
Thursday: 8:00 AM - 8:00 AM
Friday: 8:00 AM - 8:00 AM
Saturday: 8:00 AM - 8:00 AM
Sunday: Closed
Monday: 8:00 AM - 8:00 PM
Q How is EON rated?
A EON has a 1.4 Star Rating from 14 reviewers.
Hours
Ratings and Reviews
EON
Overall Rating
Overall Rating
( 14 Reviews )anoop on Google
horrible customer service, even if you email there ceo they dont care! they just send a dead lock letter without even into your complaint
sati nanra on Google
EON ARE PROFESSIONAL SHARK RIP OFF MERCHANTS
GOVERMENT BACKED CON ARTISTS LEFT & RIGHT ARE =
Wanesa Stefan on Google
Moved into my flat on the 9th of December have been calling e.on almost everyday they did not reply over the weekend on the emergency number so finally on the following Monday Im told I need to go to a shop to get an electric key however no shops in my area have any in store, finally the next day after waiting another hour to speak to someone they said they would send out an emergency Electrian within 3 hours nobody came and at this point it was 9pm I tried the emergency number again but no answer, finally the day after I call again and I get told that no Electrian was sent and my request was actually denied because apparently there are shops in my area with keys but when I asked for the names as I had been to every single one I got hung up on. So for the last almost two weeks Ive spent all my phone battery calling these people in the cold and dark and revived absolutely no help at all and still no key has been sent to the apartment. Im working all through Christmas and new years and im going to have to spend it in the freezing cold and dark. Never been so shocked about the lack of compassion some people can have. Also bare in mind I have not had any hot water either so Ive been having to take cold showers in a cold room, Im just grateful that it is just me Id hate to imagine how much worse it would be if I had a child or anything like that I dont even think theyd be able to survive when its -7 at night, Ive been able to see my breath every time I speak.
Phil Holmes on Google
Fell for the con trick of purchasing a battery system 8,022.00p nearly 5 months later and a load of calls...and we finally get told nope we can't do it for you sorry m8...but shouldn't you have sorted the inverter issue on the survey...isn't that what a survey is for to find out if there's any issues before you waste my time ...total shambles of another big money grabbing company
Danielle Jeynes on Google